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Posted

Yesterday, I wanted to export the document as PDF file. When I clicked on File/Export suddenly the tool was closed. I tried again repeatedly but the result was always the same.
Now, I am reading a file it happened again. I cannot work with the tool. 

Do you know if this is related with the latest update?
Can I reinstall a earlier version? Because with de 2.5.7. everything worked perfectly. 

Posted

Hi @Raul Navarro and welcome to the forums,

This sounds as though it could be a known bug in 2.6.0 when exporting to PDF...

Could you upload a screenshot of the Character panel with the Language tab expanded so we can confirm if this is the known bug or a different issue? If it is the same issue, there are a few workarounds while we wait for the bug to be fixed...

image.png.6181b92ea3e1b077cd63f4856a44f1e8.png

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
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Posted

Today, I have not been able to export the file as PDF. Instead of this, I have printed the file as PDF. 
After, I was reading a file and the software crashed and it was closed suddenly again. Now, I cannot work because I cannot change the page. 

image.png.dd2ac9a2613994d9ad3599346658cfa1.png 

  • Staff
Posted

@Raul Navarro Are you still experiencing a crash when trying to export your file to PDF?

If a crash is now occurring when you're just switching between pages, that could be a separate issue to the export. However to make sure, a copy of your file would be required.

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