Crash on Export in Affinity Publisher 2.6.0

[AlbertoBeceiro]

Hi everyone,

I’m an Affinity Publisher 2 user, and since updating to version 2.6.0, I’ve been experiencing a serious issue: every time I try to export a file, the program crashes completely without any error message.

Has anyone else encountered this? Any solutions or suggestions?

Thanks in advance for your help!

[Hangman]

Hi @AlbertoBeceiro,

This sounds like a recently identified bug, can you confirm the following:

1. Does the crash happen when exporting to PDF?
2. In the Character Panel what Language is shown for Spelling, does it follow this format Unknown ( xx-XX-XX) and what are the actual xx values?
3. What language is Affinity Publisher set to?
4. Does your document contain Frame Text, Artistic Text or a mix of the two?

If so, there are a couple of simple workarounds depending on the makeup of your document, e.g., if your document contains Frame Text try the following:

1. From the Select menu choose Select Object → Frame Text to select all the frame text in your file
2. Change the language in the Character panel from Unknown ( xx-XX-XX) to None

Does that then allow your file to export without the crash? If not, can you upload your document so we can take a look...

[AlbertoBeceiro]

Thank you! It’s working now

[Hangman]

Hi @AlbertoBeceiro,

That's great to hear...

Could you let me know the language that is shown in the character panel when you were getting the crash, that would be really helpful...

Many thanks

[AlbertoBeceiro]

Hi @Hangman

Sorry for my delayed replay. It seems that in the Character panel, all the frame text was set to Spanisg except for one, which was set to "Unknown". I changed it to Spanish, and I believe that after doing this, the issue was resolved and I was able to export.

Many thanks for your help.

[Hangman]

Hi @AlbertoBeceiro,

Many thanks for confirming, and I'm glad that the issue has been resolved. Hopefully, we'll see a fix for the problem in the next update...

[Juampe]

I confirm that Spanish will crash on export, but for now the solution is to set to none, as mentioned above. Thanks so much!

[MikeTO]

5 hours ago, Juampe said:

I confirm that Spanish will crash on export, but for now the solution is to set to none, as mentioned above. Thanks so much!

The problem has been fixed in the 2.6.2 beta. You can either use the workaround of setting language to None until 2.6.2 is released, or you can install the beta to use that for now.

Cheers

[Suzisak]

On 2/26/2025 at 11:08 PM, AlbertoBeceiro said:

Hi @Hangman

Sorry for my delayed replay. It seems that in the Character panel, all the frame text was set to Spanisg except for one, which was set to "Unknown". I changed it to Spanish, and I believe that after doing this, the issue was resolved and I was able to export.

Many thanks for your help.

Wow; thanks for this. My program is crashing constantly and setting the language to Spanish made it able to export to PDF. Much appreciated. A very annoying bug.

[Hangman]

Hi @Suzisak,

That's no problem at all. I'm glad everything is working for you again. As @MikeTO mentioned above, this bug has been fixed in the version 2.6.2 release, so you shouldn't have the issue moving forward if you're running the latest version.