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Posted

Publisher 2.6.0.   Mac Studio M1.   MacOS. 15.3.1

I have been aware of this one for a little while.

If I print (in this case, a booklet) all goes well and I get my printed output.
If I then go back to print a second copy(ies), when I click Print on the main menu, absolutely nothing happens.
No dialogue box, absolutely nothing.  Nada.
The only way I can get another print going is to close up Publisher, then quit.
(if you don't quit, the same thing will happen - or rather, not happen)
On opening up again, ir behaves as it should.

Has anyone else come across this?

Posted
2 hours ago, Suetonius said:

Publisher 2.6.0.   Mac Studio M1.   MacOS. 15.3.1

I have been aware of this one for a little while.

If I print (in this case, a booklet) all goes well and I get my printed output.
If I then go back to print a second copy(ies), when I click Print on the main menu, absolutely nothing happens.
No dialogue box, absolutely nothing.  Nada.
The only way I can get another print going is to close up Publisher, then quit.
(if you don't quit, the same thing will happen - or rather, not happen)
On opening up again, ir behaves as it should.

Has anyone else come across this?

This issue is reported from time to time. The two solutions that seem to fix the issue for most users are:

  1. Delete your macOS print presets and add them back.
  2. If that doesn't work, remove the printer from macOS and add it back. 

Good luck

Posted

Hi. MikeTO.

Thanks for your reply and suggestion.
I shall give it a crack and get back to you, although it may be a couple of days.
The idea of deleting the print presets doesn't surprise me.
The whole print dialogue is a walking disaster area.
If you select a print preset, it doesn't update the dialogue settings. as one might reasonably expect, so at first I used to laboriously re-input them, before I realised what was going (or, again, not going) on.
And yet another <Grr> moment ... I often work in A4 size, then want to reduce the scale to 71% to output an A5 booklet.
When you change the scaling, it turns out the focus has been shifted to the scale window and the %@$£ thing starts to print if you hit return ... something that I frequently end up doing, even though I know what happens!!
I have spoken extremely severely to my 'Return' finger, but it still keeps doing it.
As all as being a doubtful software action, it's extremely frustrating.

Anyway, one problem at a time.   ;-)

  • 3 weeks later...
Posted

Hi Again, MikeTO

First of all, my apologies for taking so long to get back to you.
I was off on a few days holiday and ended up so relaxed, I forgot to get back to you.  Sorry!

Yes, you were quite right.  I deleted all my macOS print presets and all was well.  I then saved a single preset and the ordure hit the fan again.
So onto suggestion 2, where I made an odd discovery.
When I went to delete the driver for my HP Laserjet, I discovered multiple copies of the driver listed - three to be precise.
How that has happened, I have no idea.
I deleted two of them and made the remaining one the default printer, went back to Publisher and it now works - even with a saved copy of the preset.
Well done!

All is not quite hunky dory, since the saved profile does not retain everything (for example, I work in A4 so have to scale an A5 booklet to 70%.  That scaling is not retained, but has to be reset), but hey! It's a darn site better than it was.

Thanks for your help.

👍

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