Photo 2.5.7 and 2.6.0 corrupt UI and images on copy paste

[wickermoon]

This happens to me with any sort of image and it only happens with hardware acceleration turned ON:

As soon as I start to "fill" or "cut&paste" something from the image, the whole image and UI becomes corrupted, as can be seen in the video. It actually corrupts even more, as even the channel previews and the colour selector on the left become corrupted.

OS: Windows 11

GPU: GeForce RTX 5080

 

This did not happen with my old 3080, so I guess affinity and the 5080 series do not gel at all...

 

edit: I simply ctrl-x, ctrl-v, nothing more.

Edited February 21 by wickermoon

[carl123]

1. Edit > Settings > Performance - try switching off Hardware Acceleration (if enabled)

2. See if there is a later driver for your GPU card

[TC Adam]

I can confirm the same problem is occurring with my Nvidia 5080.

Interestingly, the issue also affects the Windows Explorer thumbnails for the affinity photo files.

As mentioned, turning off hardware acceleration solves the issue.

It looks like installing the latest Nvidia drivers ('game-ready' 572.47) and toggling hardware acceleration off and on again seems to fix the problem. But maybe I'm just getting lucky at the moment.

[Saif Eldin]

same at affinity designer

 

[Jorge-aff]

 

Same looking corruption occours when opening 20+ DNG-files and editing a few of them with export as JPG and save as afphoto-file. Suddenly on developer mode rest of the images look like memory corrupted, still had 9 dngs open. It looks very similar to cut/paste -issue here so I believe it is related memory management problem. The image tiles are not from the same picture. 

This started with 2.5.x series already. Now I am reporting this with  the latest 2.6.0 with rtx3090 hardware acceleration enabled.

hen opening a lot of images (20+ DNG) and editing+saving+exporting. 

[Hangman]

Hi @Jorge-aff,

As per @carl123's post above, have you tried turning Hardware Acceleration off in Photo's Performance Settings and checked your GPU Drivers are all up to date?

[NathanC]

Hi @TC Adam @wickermoon welcome to the forums,

Could you check this again after updating to the latest game-ready drivers released today (572.60) after toggling H/A off and then back on in the app? Appears that it may have been fixed in the latest driver for 50 series cards.

[wickermoon]

@NathanC Have been updating to the latest game-ready drivers (and toggled it on/off/on again, and it's still happening.

Edited March 3 by wickermoon

[NathanC]

Thanks for checking, I've updated the report internally to advise it's still outstanding.

[Andy05]

Just FYI, nVidia rolled out a hotfix for Windows 10/11 which is not covered by their app's auto update features. One has to install it manually:

GeForce Hotfix Driver Version 572.65

The version 572.60 caused quite a few more issues on many Windows systems beyond just affecting Affinity apps. For example, users have reported black screens at boot, black screens in several games after a while, failure to reactivate the monitor from energy-saving mode, or even from a simple timed display off state.  

(Tagging @NathanC here, so you're aware about it - in case some similar issues arise in other threads or support tickets).

[wickermoon]

Nah, tried it with the currently newest driver version and I still have the same problems when activating hardware acceleration.