MOSSEP Posted January 31 Posted January 31 Hi Hi Ive been a user of your V1 software for over 10 years and wish to upgrade to V2, I don't have an account of any kind with you though so cannot seem to progress with the upgrade via the design application. Is there a process to create an account for existing users, or a way for me to prove that Im currently using the V1 software? Thanks for any help! Quote
MOSSEP Posted January 31 Author Posted January 31 I don't know if it helps matters, but I purchased it through the Apple desktop App Store in 2015 Quote
Komatös Posted January 31 Posted January 31 Hello @MOSSEP and welcome to the forums. You must have a customer account in the Serif Store. You then enter the login details for the Serif Store in the Affinity programme you are using under My Account. The V1 is then registered with Serif and you are authorised to upgrade. To rule out any further questions. You can only upgrade to the universal licence! NathanC and MOSSEP 1 1 Quote MAC mini M4 | MacOS Sequoia 15.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2605) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
walt.farrell Posted January 31 Posted January 31 5 hours ago, MOSSEP said: I don't know if it helps matters, but I purchased it through the Apple desktop App Store in 2015 As @Komatös mentioned, you will need an Affinity Store account in order to be eligible for the special upgrade pricing when you purchase a Universal license for the Affinity V2 applications. For additional details on getting that account, as a V1 user who purchased from Apple, you can refer to the Affinity Help. Here's the relevant page for Designer 1, but it would be similar for the other 2 applications: https://affinity.help/designer/en-US.lproj/pages/GetStarted/registerAndSync.html MOSSEP 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
MOSSEP Posted January 31 Author Posted January 31 Thanks for both of the above replies, with your help I've managed to register and upgrade 👍 Komatös and walt.farrell 2 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.