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Posted

Hello all, I'm rather new to Affinity 2 but I purchased the suite and it was installed on my PC running windows 11. I also updated the latest version as prompted when the new update was available. My latest update to version 2.5.6 was installed and now when I open Affinity it tells me that version 2.5.6.7.2948 is available which I downloaded. Each time I sign on, I get the same message as if its not already installed. I have downloaded it 3 times and when I sign in it asks if I want the download again. When its finished downloading again it says its 'already installed'. My question is now 'What is with this? Am I missing something? Thank You in advance!

  • Staff
Posted

@Knarf If you open your Affinity apps and click the Account icon in the top right, this will confirm which version you're using/have installed.

Can you recall which installer type you originally downloaded and installed (MSIX/MSI/EXE)?

As the MSIX installers will download and auto update, the MSI/EXE installers require you to manually download and then install the new version. This will overwrite the existing ones installed on your system.

Posted
2 hours ago, Lee D said:

the MSI/EXE installers require you to manually download and then install the new version. This will overwrite the existing ones installed on your system.

Yes, but that will only work properly if the user knows to choose the MSI/EXE version from the Download page. Some users do not understand that, and download the MSIX version, which causes problems.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Thank You all for your advice. I downloaded the .exe version and it updated to the latest .7 version. 

Even though I'm a novice I LOVE Affinity! A fabulous program for the price point! Thank you again smart people!

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