vladyslav Posted January 10 Posted January 10 Hey everyone! For some reason, Affinity Photo won't open the file that I saved. It says that this file was created with affinity 1, but it wasn't; I don't own it. Is there any chance of recovering a file? What may have caused this issue? Quote
R C-R Posted January 10 Posted January 10 It is likely that the file is damaged (corrupted) so unless there is a way to get whoever owns it to supply you with an undamaged version you probably can't use it. Also, how do you know it was not created in V1? Did its owner confirm it was a V2 file? Quote All 3 1.10.8, & all 3 V2.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 All 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7
vladyslav Posted January 13 Author Posted January 13 Thanks for responding! Is there any way to prevent such file corruption? How do I know that it is a v2 file? Well, I'm the owner. I created this file, and I had this issue after a couple of days. I guess it was misleading when I said I don't own it; I mean the Affinity One software version rather than the file. Quote
Pšenda Posted January 13 Posted January 13 30 minutes ago, vladyslav said: Is there any way to prevent such file corruption? Was the file stored externally (network drive, USB, NAS, local folder managed by the cloud)? - always work locally, and only back up or share to an external drive/cloud. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail) Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.
vladyslav Posted January 13 Author Posted January 13 All was stored locally on my hard drive. But yeah, I guess I can only back up files to cloud from time to time Quote
walt.farrell Posted January 13 Posted January 13 1 hour ago, vladyslav said: All was stored locally on my hard drive. Do you use a cloud service? If so, which one, and exactly where were the files stored on your hard drive? Some cloud services will automatically migrate files off the hard drive when they are managing a folder, unless you tell it to make them available offline. If that happens, it can confuse the Affinity applications if the cloud service fails to automatically restore the full file when the application wants it. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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