bpedit Posted January 5 Posted January 5 In iPad version 2.5.7.2948, AD crashes (locks up) when, in the Export window. I select Matte. This happens when trying to export PNG or JPEG, perhaps other formats as well. The color picker comes up and can be manipulated but there is no way to exit outside of quitting the program and re-opening. I've tried this in two separate files to the same effect. Quote iPad Pro (12.9-inch) (3rd generation) iOS 17.6.1 iMac 24-inch, M1, 2021 macOS 13.4.1
Staff NathanC Posted January 9 Staff Posted January 9 Hi @bpedit, This isn't one i've been able to replicate so far after testing a few different files, if the app isn't outright crashing and closing down is it possible that it's just still generating the export, as indicated just above the 'Cancel' and 'OK' buttons? If it is completely locking out could you confirm/provide the following: What iPad model are you using? What iOS version are you running? Can you provide a copy of an affected document? Can you provide a screen recording? Many thanks Quote
bpedit Posted Friday at 11:30 PM Author Posted Friday at 11:30 PM The iPad model and iOS version are as in my signature above. Here's a screen recording FWIW: RPReplay_Final1736551112.MP4 Nothing can be done outside of adjustments within the color picker dialog. The app must be closed and restarted to again function. Here's a file: crashTest_1.afdesign I'm not sure if this is an expected operation, I thought maybe it was a way to insure the background was transparent in an png. Quote iPad Pro (12.9-inch) (3rd generation) iOS 17.6.1 iMac 24-inch, M1, 2021 macOS 13.4.1
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