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Posted (edited)

I updated the Apps and Mostly of .Ai, .EPS that I had from Freepick are not opening on 2.5.7 and the ones that opens are opening incorrectly.

Tried on Photo and Designer, running on Catalina.

Any solution?

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Edited by Prudencio
Posted

Can you provide a pointer to an image on Freepik that does not open for you at all, and one that opens incorrectly?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Hi Walt, thanks for your response! These are premium images so I will pass the zip files. One example is not opening and the other opens incorrectly.

I download a bunch of these lock screen examples from there, and not a single one is opening correctly as shown in the print.

I don´t know if this is relevant, my computer was presenting a fault display and the guys formated the OS, so is a brand new installation of OS and Affinity pack.

Best Regards;

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Posted
16 hours ago, Prudencio said:

These are premium images so I will pass the zip files.

As they're premium images you should not post them here at all. Sorry, since you said they were from Freepik I mistakenly assumed they would be free.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Hi Walt, just to let you know I installed the Monterey OS and suddenly lots of the files that didn't open before are now opening fine. Some still not opening correctly though... but this may tell us something.

 

Regards;

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