purvinar Posted January 2 Posted January 2 Hi, I have been using Photoplus X7 for many years. But since Windows 10 I have had an error several times. The “Erase” function no longer worked. At first, only deleting the foreground didn´t work, later also deleting the background failed. I bought a new Photoplus X7 and it worked very well for two years, but then I had the same problem. I deleted Photoplus X7 completely from my computer and reinstalled it. But the error did not disappear. What could I do to restore this function. Kind regards Purvinar Translated with DeepL.com (free version)
PaulEC Posted January 3 Posted January 3 Sorry, but these forums are for Affinity products, not the old "Plus" products, which are no longer supported by Serif. Please refer to: As mentioned in the above post, you may be able to get help from: https://punster.me/serif/ Acer XC-895 : Windows 11 Home : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) – Also all apps on 12.9" (Second Generation) iPad Pro, OS Version 17.7.5 Old Lenovo laptop : Windows 10 - v1 and latest beta versions of all Affinity apps – Ancient Toshiba laptop: Vista - PagePlus X9, DrawPlus X8, PhotoPlus X8 etc
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