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Posted

I followed a greeting card tutorial by Robin Whalley on YouTube to create a template. I printed the first two cards okay on my Epson 8550, but then when creating a new card the image prints over the fold of the 5x7 card even though the print preview shows the image at the bottom of the page. Am I doing something wrong with the guides? 

IMG_2931.JPG

Posted

Welcome to the Affinity forums.

Without seeing your actual file, or at least screenshots showing the design, and seeing the Print dialog, it will be difficult to say anything meaningful, I think.

Also, perhaps your printer simply mis-fed on that one? Does reprinting it help? What does a good print look like (front and back, please)?

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted

Thanks Walt for your reply. I think I figured it out. Once I changed the size of the file to A5 (5x7 inches), it printed okay. The size of the whole sheet of paper for a 5x7 print is actually 7x10. Once I realized that, the image fell to below the fold. In the future when I have questions, I will include some screenshots. Thanks again.

Posted
6 minutes ago, wswhiting said:

A5 (5x7 inches)

I don't know if this is just a choice in your printer settings, but A5 is actually slightly bigger than 5x7 inches, which obviously makes a difference when positioning an image on the sheet.

Acer XC-895 : Windows 11 Home Core i5-10400 Hexa-core 2.90 GHz :  32GB RAM : Intel UHD Graphics 630 –
Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) – Also all apps on 12.9" (Second Generation) iPad Pro, OS Version 17.7.5
Old Lenovo laptop : Windows 10 - v1 and latest beta versions of all Affinity apps – Ancient Toshiba laptop: Vista - PagePlus X9, DrawPlus X8, PhotoPlus X8 etc

Posted

You're welcome, and glad you figured out the issue.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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