Links Not Showing

[Darner]

Didn't see similar topic in here, probably a new bug.

Links in AD not showing when opening file.
Have to nudge them every time in order for them to re-appear.
Happens every time opening the file, even after saving every time.
 

[walt.farrell]

Where are the Linked files stored?

What do you mean by "links not showing"? Do you mean the linked files don't show up at all in the workspace? Or they show up pixelated? 

What do you mean by "nudge them"?

Screenshots of the complete application window, or screen recordings, would be useful to clarify what you mean.

[Darner]

2 hours ago, walt.farrell said:

Where are the Linked files stored?

What do you mean by "links not showing"? Do you mean the linked files don't show up at all in the workspace? Or they show up pixelated? 

What do you mean by "nudge them"?

Screenshots of the complete application window, or screen recordings, would be useful to clarify what you mean.

Linked files are store in a normal folder, and the link is specified to use this link. Also double checked the file name, which should be correct.
This issue occurs on all Affinity Designer files, not just one. So it is not a file / folder issue, it seems more like a bug issue.

A screenshot would show a window in Affinity Designer with blank space and a selection square.
Meaning of "links not showing" is as explained in original post.
If you need further explanation, the link is not showing when opening the file in Affinity Designer. As in, there is no link in the Affinity Designer Window, just blank white space with a selection square.
If you don't know what "nudge" means @walt.farrell, it means moving the design just a little, which will make the none showing link in Affinity Designer, visible.

This was mainly meant as a bug report for Affinity. Hopefully they'll understand what the issue is, and be able to fix it.
Hope this clarifies.

[walt.farrell]

19 hours ago, Darner said:

Linked files are store in a normal folder,

Located where? On an internal disk drive, or someplace else?

Is it managed by any cloud service (iCloud, Dropbox, OneDrive, etc.)?

19 hours ago, Darner said:

If you don't know what "nudge" means @walt.farrell, it means moving the design just a little, which will make the none showing link in Affinity Designer, visible.

Thanks. Does Zooming in or out also work?

19 hours ago, Darner said:

This was mainly meant as a bug report for Affinity. Hopefully they'll understand what the issue is, and be able to fix it.

We users try to elicit more information, to make it easier for the Serif team to do that when they get to bug reports.

Please, too, note the information they request that all bug reports contain, which includes screenshots or recordings, and sample documents when possible.

From https://forum.affinity.serif.com/index.php?/forum/127-v2-bugs-found-on-macos/:

Quote

Reporting a bug - General guidance

So that we are able to investigate bugs thoroughly could you please follow this advice.

Firstly choose the correct Bugs forum, according to the the Operating System you are using. In that forum state the following

1. What Application are you using? [Designer/Photo/Publisher]
2. Are you using the latest release version?
   (here's how to check)
3. Can you reproduce it?
   (if you cannot then we may struggle to also, making it even harder to fix)
4. Does it happen for a new document? If not can you upload a document that shows the problem?
5. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:

•    What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)?
•    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?)
•    What happened for you (and what you expected to happen)
•    Provide a recipe for creating the problem (step-by-step what you did).
•    Screenshots (very handy) or a screen capture/video.
•    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
•    Did this same thing used to work and if so have you changed anything recently? (software or hardware)

 

[Darner]

32 minutes ago, walt.farrell said:

Located where? On an internal disk drive, or someplace else?

Is it managed by any cloud service (iCloud, Dropbox, OneDrive, etc.)?

Internal Disk Drive as normal

[Darner]

35 minutes ago, walt.farrell said:

Thanks. Does Zooming in or out also work?

Yes extensive zooming seems to work as well on few files tested. Good question!

[Darner]

37 minutes ago, walt.farrell said:

Please, too, note the information they request that all bug reports contain, which includes screenshots or recordings, and sample documents when possible.

 

Understand that this can be useful in some occasions, specially the more complicated ones. This one would as mentioned just show a missing piece of layer with a layer square. Didn't quite see the need for it here.

[Darner]

47 minutes ago, walt.farrell said:

Reporting a bug - General guidance

So that we are able to investigate bugs thoroughly could you please follow this advice.

Firstly choose the correct Bugs forum, according to the the Operating System you are using. In that forum state the following

1. What Application are you using? [Designer/Photo/Publisher]
2. Are you using the latest release version?
   (here's how to check)
3. Can you reproduce it?
   (if you cannot then we may struggle to also, making it even harder to fix)
4. Does it happen for a new document? If not can you upload a document that shows the problem?
5. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following:

•    What is your operating system and version (Windows 11, OSX Ventura, iOS 16 etc)?
•    Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?)
•    What happened for you (and what you expected to happen)
•    Provide a recipe for creating the problem (step-by-step what you did).
•    Screenshots (very handy) or a screen capture/video.
•    Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers.
•    Did this same thing used to work and if so have you changed anything recently? (software or hardware)

If following this extensive list on every bug / feedback, would not have time to do anything else as there are many bugs. Never seen a post in here with this kind of formality you show though. But for other bugs might be more relevant than here to a degree. If anyone needs more info in order to understand any report, guessing it's just to ask. For this specific case, assume Affinity ppl will understand this simple bug, as in link not showing when opening documents with links on a Mac, until nudging the layer. And fyi, all latest updates all over. Perhaps leave it at that. Thanks

[Oufti]

2 hours ago, Darner said:

[…] link not showing when opening documents with links on a Mac, until nudging the layer.

Trying to follow the various clues you gave here and there, I can't replicate this on my Mac… 

 

In Affinity Designer 2.5.5, with macOS Monterey:
(My Desktop and Documents folders are NOT synced with iCloud.)

1. Create a new document
2. Design a black shape
3. Apply Gaussian blur FX (radius 15)
4. Save as "Rect + gaussian blur.afdesign" on the internal SSD and close
5. Create a new document
6. Place "Rect + gaussian blur.afdesign" file
7. Link it in the Resource manager
8. Save on the internal SSD and close the new file
9. Open the new file
10. All is OK!

Am I doing this differently than you?

Rect + gaussian blur.afdesignFile linked inside.afdesign

 

[Darner]

21 hours ago, Oufti said:

Trying to follow the various clues you gave here and there, I can't replicate this on my Mac… 

 

In Affinity Designer 2.5.5, with macOS Monterey:
(My Desktop and Documents folders are NOT synced with iCloud.)

1. Create a new document
2. Design a black shape
3. Apply Gaussian blur FX (radius 15)
4. Save as "Rect + gaussian blur.afdesign" on the internal SSD and close
5. Create a new document
6. Place "Rect + gaussian blur.afdesign" file
7. Link it in the Resource manager
8. Save on the internal SSD and close the new file
9. Open the new file
10. All is OK!

Am I doing this differently than you?

 

Enregistrement de l’écran 2024-12-24 à 15.29.14.mov 1.34 MB · 3 downloads

Rect + gaussian blur.afdesignFile linked inside.afdesign

 

Appreciate the feedback @Oufti.
Gone through your step by step guide, similar to what did earlier, and the blur edge is ok.
Issue becomes when going standard "fit to plane" in Isometric mode.
Also noticed other issues when going Isometric, like rounded corners and stroke in general, creating misshaped forms unfortunately.
See attached. Seems like a bug there and hopefully Serif will fix this in coming update.
Thank you!
 

Rect_GaussianBlur.afdesign

[walt.farrell]

1 hour ago, Darner said:

Issue becomes when going standard "fit to plane" in Isometric mode.

And you've never mentioned that, I believe.

That's why screenshots, recordings, and sample files are so important when making bug reports.

[Darner]

36 minutes ago, walt.farrell said:

And you've never mentioned that, I believe.

That's why screenshots, recordings, and sample files are so important when making bug reports.

@walt.farrell Not sure if needed to apologize for not making the perfect bug feedback based on your standards, and sometimes mistakes are done unfortunately. Your last comment was related to a user posting comment in here related to another thread, hence the confusion perhaps.
Irony seems that you take up unnecessary space and time nitpicking on less relevant issues like "you didn't mention before", "you should have said this", "you're not following all the rules" etc, making it more difficult for Serif and others to grasp the fundamental issue and progress of the report.

Next time, if you're not happy with a post in this forum, perhaps better if you ignore it, unless your intention is to respond productively and solve the issue rather than arresting users on minor faults. Your knowledge is appreciated in here and you are very talented, perhaps not waste it with the unnecessary nitpicking. Thank you Walt.

[Oufti]

3 hours ago, Darner said:

Gone through your step by step guide, similar to what did earlier, and the blur edge is ok.
Issue becomes when going standard "fit to plane" in Isometric mode.
Also noticed other issues when going Isometric, like rounded corners and stroke in general, creating misshaped forms unfortunately.
See attached.

I'm sorry but I don't see/understand where is the problem, even looking closely at the attached file and screenshots? (excepted a sharp edge in the oblique gradient of the 1st screenshot)