Tjeerd Posted December 17, 2024 Posted December 17, 2024 I updated Affinity Photo from 2.5.6 to 5.2.7.2948, when I try to export my jpg files the exported the document cannot open it no more Windows. There is pop up a fault has occurred saying that there is something wrong with the file and that the jpeg can not be opened because it's damaged. Has anybody idee how to repair this? Is something wrong with the settings or with the update, how can I get the former 2.5.6 back ? Quote
PetervL Posted December 17, 2024 Posted December 17, 2024 Hi Tjeerd, I'm not able to reproduce this issue. Quote
Staff NathanC Posted January 7 Staff Posted January 7 Welcome to the forums @Tjeerd apologies for the delayed response. Have you tried viewing any of your exported documents in any other programs (including re-opening the exported .JPG back in Photo) to confirm it's not an issue with the Microsoft Photos app? If the image(s) also cannot be opened in other apps, are you able to attach a copy of an affected file as an attachment? Many thanks Quote
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