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Posted

Steps to Reproduce:

  1. Open Affinity Designer, Photo, or Publisher.
  2. Navigate to the "Characters" panel.
  3. Click once to expand the dropdown menu where you can select and apply a character style to the selected text.
  4. Click again to collapse the dropdown menu. The dropdown menu will remain in a focus state, indicated by a thin blue outline.

    2024-12-14_11-13-51.png.b778a1b77ba222b1d0c6e1cf81efae82.png
     
  5. Press the up or down arrow key on your keyboard while the dropdown menu is in a focus state.
  6. Observe that the application crashes unexpectedly.

Additional Notes:

  • This issue affects all three Affinity applications: Designer, Photo, and Publisher.
  • The bug was identified while using windows version 2.5.7.
  • The bug is also present in the publicly available beta version 2.6.0.2950 (Windows).
  • A DMP file from the crash report, specifically from Affinity Publisher version 2.5.7, is included bellow↓.

b0441c01-ff87-43f1-9cb2-244986d7b8ae.dmp

Posted

Confirmed all 3 apps.

Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

Posted

The crash occurs when selecting [No Style] from the Character Style dropdown using the up or down arrow keys. Using the left or right arrow keys to make the selection doesn't result in a crash.

Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

Posted

@Hangman

After further testing I found that the crash occurs in the following situations:

  • You try to change from "some style" to [No Style] using the up arrow key.
  • When [No Style] is selected and you try to change to "some style" using the down arrow key.
  • When [No Style] is selected and you try to go to New.. using the up arrow key.

P.S.

@Patrick Connor how about an additional discount in the future when V3 is available for finding bugs that may threaten data loss and removing my warning points that Callum and DanC gave me.

Just kidding, some gingerbread for Christmas will be enough. Best regards and Merry Christmas and Happy and fruitful New Year to you personally and the whole team :).

  • Staff
Posted
15 hours ago, bbrother said:

@Patrick Connor how about an .....

As we have said to many other users... Do not tag members of staff into threads they are not participating in. P.S I am not following or participating in this one, merely pointing out the etiquette on tagging

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Posted
1 hour ago, Patrick Connor said:

As we have said to many other users... Do not tag members of staff into threads they are not participating in. P.S I am not following or participating in this one, merely pointing out the etiquette on tagging

I guess that means no gingerbread? Anyway, all the best. I won't tag you anymore as you wish. 

Sorry, but it's just the pre-holiday state where I send wishes every day. My fault.

  • Staff
Posted

The issue "[Win] Character Panel [No Style] Selection Causes the Affinity Apps to Crash when Using the Up or Down Arrow Keys" (REF: AF-5333) has been fixed by the developers in the latest beta build (2.6.0.2984). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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