VectorWhiz Posted December 7, 2024 Posted December 7, 2024 After upgrading Photo to Beta 2.0.6.2950 the program crashes immediately after attempting to apply the Denoise Filter and does not present a recovery file after re-opening. I run Photo on a Windows 11 MinisForum mini PC with a dedicated GPU with both activated and deactivated setting. The same also occurred in the previous Beta, which I forgot to report. I have tried it with a number of jpg and png files; they all crash. EmT 1 Quote Home: https://vectorwhiz.com : : : : Portfolio blog: https://communicats.blogspot.com
markw Posted December 7, 2024 Posted December 7, 2024 Just discovered this myself this morning with beta 2950! Happens every time via; Menubar > Filters > Noise > Denoise The ‘Live’ Denoise Filter however still works OK. Crash report attached. Affinity Photo 2 Beta-2024-12-07-094956.ips EmT 1 Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
Circulus Posted December 7, 2024 Posted December 7, 2024 Not seeing this on win11 pro in both beta 2950 photo or photo persona in publisher. Quote I think Serif wants us to be only creative in finding workarounds to use their tools. I have an affinity with Jumping through hoops and Finding work-a-roundabouts, I'm getting dizzy from all that spinning before my eyes.
Gnobelix Posted December 7, 2024 Posted December 7, 2024 No abnormalities with the Denoise Filter here. Quote Affinity Photo 2.5: Affinity Photo 1.10.6: Affinity Designer 2.5: Affinity Designer 1.10.6: Affinity Publisher 2.5: Affinity Publisher 1.10.6: Windows 11 Pro (Version 24H2 Build (26100.2605)
markw Posted December 7, 2024 Posted December 7, 2024 5 hours ago, Return said: Not seeing this on win11 pro in both beta 2950 photo or photo persona in publisher. 13 minutes ago, Gnobelix said: No abnormalities with the Denoise Filter here. The mystery deepens…🤔 If it wasn’t for the fact that the OP says that they are on Windows 11, I might have suspected this bug is OS dependent. But clearly it can’t be that? On the Mac side, I’ve tried changing/disabling Metal acceleration and still the same results for me. I'm sure my Crash Report explains it all but sadly it's all just gobbledegook to me I'm ashamed to say!😟 Quote macOS 12.7.6 | 15" Macbook Pro, 2017 | 4 Core i7 3.1GHz CPU | Radeon Pro 555 2GB GPU + Integrated Intel HD Graphics 630 1.536GB | 16GB RAM | Wacom Intuos4 M
NotMyFault Posted December 7, 2024 Posted December 7, 2024 I get a hard crash when applying a destructive noise removal filter to an unsupported layer type like rectangle on iPad. only on Beta. Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. My posts focus on technical aspects and leave out most of social grease like „maybe“, „in my opinion“, „I might be wrong“ etc. just add copy/paste all these softeners from this signature to make reading more comfortable for you. Otherwise I’m a fine person which respects you and everyone and wants to be respected.
PetervL Posted December 7, 2024 Posted December 7, 2024 Not able to reproduce this problem. Windows 11 24H2 Quote
Staff Affinity Info Bot Posted December 9, 2024 Staff Posted December 9, 2024 An issue raised in this thread ("Crash when selecting Destructive Denoise filter ") has now been reported to the developers by the testing team (Ref: AF-5259). Thank you very much for reporting this issue to us. Quote
Staff EmT Posted December 9, 2024 Staff Posted December 9, 2024 Hi @VectorWhiz I have been able to reproduce this issue on Mac but not Windows. Does it crash when pressing apply or when you select Denoise from the Filters dropdown? Could you send me a screenshot of your app settings in Settings > Performance please. Quote List of V2 FAQ's | Beta Software Forums | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials
VectorWhiz Posted December 10, 2024 Author Posted December 10, 2024 @Emt: Yes, Photo only crashes when using the Filter menu. When I use the Live filter as mentioned by markw, the Denoise works fine. EmT 1 Quote Home: https://vectorwhiz.com : : : : Portfolio blog: https://communicats.blogspot.com
Staff Affinity Info Bot Posted January 10 Staff Posted January 10 The issue "Crash when selecting Destructive Denoise filter " (REF: AF-5259) has been fixed by the developers in the latest beta build (2.6.0.3027). The fix is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote
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