Affinity v2.5.6 freezes whenever I try Open > Recent > More

[3dscanstl]

Every time I try using Open > Recent > More, the application freezes. It does not matter if I select only one file or multiple files. It is consistent, and crashes every time. It does not matter what kind of file I try to open. I only started using this application a few weeks ago and this has always happened.

System Specs:
Processor    Intel(R) Core(TM) i9-10980XE CPU @ 3.00GHz   3.00 GHz
Installed RAM    256 GB (256 GB usable)
System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
Edition    Windows 11 Pro
Version    23H2
Installed on    ‎2/‎10/‎2023
OS build    22631.4460
Experience    Windows Feature Experience Pack 1000.22700.1047.0
 

[NathanC]

Welcome to the forums @3dscanstl & apologies for the late reply,

This isn't an issue I'm able to replicate using the Recent documents dialogue; it's potentially related to local environmental differences. From the recordings attached the files the app's attempting to recall is on the E:\ drive, is this an external location, such as a network drive or external/USB drive and is the location still available?

If you clear the recent list and then load an image stored locally on C:, close it and then load it from the recent dialogue, does this open as expected?

Thanks

[3dscanstl]

Hello,

E:/ is an internal SSD. I don't keep data on C:/. This is the OS and programs only drive. E:/ is the drive I use for all of my graphics work for my business. So, after doing some more testing, I have narrowed down the issue. I can open recent files using the 'more' menu if the image was opened using the File > Open command or Ctrl+O from any of my local drives. But if I drag & drop images into the workspace and then try to reopen them later using 'more', the program hangs and the process ends.

[NathanC]

Thanks for your reply and confirmation. Could you possibly provide a screen recording showing this from scratch with an empty 'Recents' menu? I've tried from a few local locations when opening via the Drag & Drop method, but I'm not encountering the freeze when recalling the doc.

Also, does it matter about the specific file? For example, if you create a new empty .afphoto file -> Save the file -> Clear the recents menu -> drag & drop into app -> Close -> Open from Recents does this cause a hang?