Conflict with Bartender 5

[philipt18]

I'm using Publisher Beta, and it has for a long time had a conflict with the Mac utility Bartender 5. That utility helps you manage all the menu bar items, but for some reason when selecting any menu item within Affinity Publisher, it is triggering Bartender to show other menu bar icons, and it makes it impossible to select the correct menu from Publisher.

[walt.farrell]

Does this also happen when you run the retail (2.5.5 or 2.5.6) version? If it's only with the 2.6 Beta, you should be reporting this in the Beta section of the forums, not here.

Also, what version of macOS do you run?

[philipt18]

I'm running macOS Sequoia 15.1.1, although the problem existed before I upgraded to 15.x.

I don't actually have the retail version on my computer, although I could download it. As it has been going on for while, I don't imagine it will make a difference.

[philipt18]

I downloaded the retail version and it has the same problem.

I can prevent the problem by turning on an option in Bartender 5 that displays the extra menubar icons in a bar underneath the menu bar, but that's a bit annoying. Even with this option, however, Bartender 5 is triggered when I select a menu in Affinity, it just doesn't affect the menu where I can't select something.

It happens with the other (retail) Affinity apps as well.

However, I did find something very odd. I use two external monitors, one on either side of my MBP. When I loaded Affinity Photo, I did so on my laptop screen, and it didn't have a problem. I always load Affinity Publisher on my left-side screen, so I moved Photo over to my left-side screen, and it then had the same problem. However, if I move either app to the right-side screen, like the laptop screen, they don't have problems. So it's only on my left-side screen where this problem shows up. Even stranger is that both external monitors are identical, and are set up the same way (i.e. the same settings in the Displays settings for the computer, such as 1080P resolution even though the monitors are 4K). If I swap the IDs of the monitors (i.e. flip which side each monitor is on in the Arrange settings of Display) then which monitor has the problem also flips.

[philipt18]

This is a recording I did a couple of months ago of the problem just so you can see what happens:

https://share.zight.com/7KuNjNlE

[Oufti]

2 hours ago, philipt18 said:

I use two external monitors, one on either side of my MBP. When I loaded Affinity Photo, I did so on my laptop screen, and it didn't have a problem. […] I moved Photo over to my left-side screen, and it then had the same problem. However, if I move either app to the right-side screen, like the laptop screen, they don't have problems. So it's only on my left-side screen where this problem shows up.

You should probably report this to Bartender developers… 

[philipt18]

5 hours ago, Oufti said:

You should probably report this to Bartender developers… 

I have, but as it was only happening with Affinity apps, I thought it useful to post it here as well.

[walt.farrell]

Thanks for the added details, @philipt18.

I don't have any other ideas, but the Serif staff will probably be able to help (or at least log the issue) when they handle your report here.

[Lee D]

@philipt18Thank you for the report, I've logged it with our developers to investigate further.