Affinity V2 v2.5.6 failing to export as PDF

[Em V]

Hey there. I updated today to v2.5.6 and now Affinity is failing to export PDFs entirely.

Changing settings on the export doesn't help, and the error is applying to every single one of my affinity files so it isn't just an error in a single document.

Since the error handler doesn't provide any kind of information on what is causing the error, is there anywhere I can track it down?

 

[Hangman]

Hey @Em V and welcome to the forums,

There is a small regression in the new 2.5.6 update causing export issues.

Try ticking the Embed Profiles check box in the Advanced section of the PDF Export window to see if that fixes the problem. If it doesn't let us know, as then we may need to look at your Affinity file...

[Em V]

This appears to have worked! Thanks so much!

[Hangman]

No problem, glad it's all working again, hopefully, a patch will be released soon to address the issue...

[lacerto]

On 11/30/2024 at 11:18 AM, Hangman said:

There is a small regression in the new 2.5.6 update causing export issues.

I tried to reproduce this with 2.5.6 both on Windows (Pro 11 23H2) and macOS (Sonoma 14.6.1 and Sequoia 15.0.1) but could not. Is there a specific condition when this error happens? It is a HUGE regression as it makes the PDF production still one step back  from standard... Now that they finally touched the feature, this happens... 

[MiloW]

I did have this also... a blank document with some text - OK. A project from the previous version with some text, vectors, bitmaps: an error. Embedding ECC profiles worked.

Hope it doesn't break the source file!

Waiting for an update then : )

[Hangman]

1 hour ago, lacerto said:

I tried to reproduce this with 2.5.6 both on Windows (Pro 11 23H2) and macOS (Sonoma 14.6.1) but could not. Is there a specific condition when this error happens? It is a HUGE regression as it makes the PDF production still one step back  from standard... Now that they finally touched the feature, this happens...

This post may shed some light on the cause... There may well be additional triggers as well but this is what I've discovered to date...

[lacerto]

Thanks @Hangman, very useful. I found additionally that the issues seems to be related only to .png and .jpg files (and as for JPG, only the RGB files), so one way to avoid the problem would also saving your raster images in TIFF or PSD format (or if using JPG, placing them in CMYK format).

Or, forcing conversion of image color spaces, in which case all raster images will be converted to target CMYK and profiles are unnecessary.

[Hangman]

I think a lot of people are finding this issue when exporting using PDF (digital high quality) so while CMYK JPEGs are certainly a workaround it may not be suitable for everyone if their documents are for screen use only but I've updated the post to include using TIFF or PSD files...

[Affinity Info Bot]

The issue "Export to PDF fails if using High Quality preset without embed ICC profile ticked" (REF: AF-5175) has been fixed by the developers in 2.5.7 Release.
If you still experience this problem once you are using that version (or later) please reply to this thread including @Affinity Info Bot to notify us.