The app crashed and won’t start even after reinstallation.

[Graphic74]

MacBook Air
15”, M2, 2023
Apple M2
16 GB
macOS: 15.1.1 (24B91)

Affinity Designer 2 Beta (2.6.0)

After attempting to install this asset (iOS 12 assets: link), the app crashed and won’t restart even after reinstallation. I need to revert to the regular version. Every time I try to launch the app, I receive this message:

" Unfortunately, an issue occurred while starting the application.
Some of the stored data could not be loaded.
Please ensure the app is up to date. "

 

[EmT]

Hi @Graphic74

Is the asset one you have made or has it come from a store content pack? 
Could you try doing a Ctrl run-up and tick Reset Assets only, this will clear any assets installed. If you could then try to launch the app again and see if the error has cleared.

[Graphic74]

2 hours ago, EmT said:

Hi @Graphic74

Is the asset one you have made or has it come from a store content pack? 
Could you try doing a Ctrl run-up and tick Reset Assets only, this will clear any assets installed. If you could then try to launch the app again and see if the error has cleared.

Thank you for your advice. I will try next time. The asset comes from the link I pasted (https://www.cjoint.com/c/LKmm4PY7lob). It’s something very useful I found in this forum.