Affinity fails to open .eps files correctly

[Ryan Clarke]

I have a Royal Mail business account that requires a barcode to be scanned by the driver. I have to download and print it off. They supply two versions. EPS and PNG. Royal Mail, being useless, don't provide it in any other formats and the PNG is too low quality for our label printer. So we download tjhe EPS version.

Opened in Affinity 2 versions of designer, publisher and photo, I get the design with no barcode:

Opened using a freebie EPS to PNG converter, I get the proper design, with the barcode. Albeit it in a tiny unusable size, but with the proper barcode (smudged out for upload).

 

How is it that Affinity can't handle an EPS of this type but a freebie conversion website can?

 

 

[lacerto]

Try placing it rather than opening it (so that there is no need to interpret the graphic and barcode).

UPDATE: It is hard to know without seeing an example, but as long as the problem is related to character encoding of an embedded barcode font, it is good to know that Affinity apps do not support embedded fonts in EPS files, at all. I suggested placing to avoid interpretation, but there is no difference within Affinity apps whether you open or place an EPS file containing a font, so the "text" will always be converted to curves, no matter if placed or opened for editing. So placing an EPS file with embedded fonts could not be passed through with fonts even when exporting to PDF.

It is just odd that the barcode is not shown, at all, since I'd imagine that an effort to convert a barcode to curves would show somehow, even when failing, so it may be that the reason for the failure is different (and possibly not font-related).