BeautifulyWritten Posted November 22, 2024 Posted November 22, 2024 To activate an account, do I use my email or the account number and password? Neither is working. Thank you for your assistance! Kesha Quote
walt.farrell Posted November 22, 2024 Posted November 22, 2024 Welcome to the Affinity forums, @BeautifulyWritten. Which OS are you using, and which Store did you download the program from? Are you talking about an old V1 application, or a new V2 (version 2, e.g., Affinity Photo 2) application? If you downloaded from the Affinity Store, then you would activate using the email and password you established for the Affinity Store, assuming you purchased a Personal license. If you are using a commercial or educational license, or a Canva Non-Profit or Educational license it would be different. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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