Publisher Beta Book issues

[litanin]

I'm honestly not even sure where to begin. I have been trying to get anywhere with this project for months, and every time I think I make progress, something else fails.

I have been through this document more times than I can count. More than once I have done all of the following: I have fixed and replaced ever single piece of art; I have gone through the styles to make sure the fonts are not substituting; I have rebuilt the book and all the cross references, Anchors, and hyperlinks. I have saved as, rebooted, and restarted the app dozens of times. I have resorted to removing the URL hyperlinks and have even updated to the Beta. I have moved everything to a local folder, so there is nothing in the cloud.

No matter what I do, I get one or more of the following issues:

• Export crashes (resolved after update to Beta)
• Export failures (still happening unless I export without digital document features like links)

Since I updated the Beta today, I now have:

• Saving failures (see attached--this is now the most problematic issue)
• Font issues. Fonts that are loaded come up as missing; styles with a font missing that is not actually missing, but when you try to reconnect the font to the style, the font names won't show in the list. Whole character sets in the bullets panel just disappear. I have gone through each document and corrected the obvious issues.

At this point, I am unable to save edits without having to restart either the app or my computer each time I touch a chapter. I can't combine everything into a single file, as that becomes too large to be usable.

 

Intel Core i7-14700K, 32GB RAM (Desktop PC)

Windows 11 Pro, Version 23H2,  OS Build 22631.4460

Affinity Publisher Beta 2.6.0.02861

Book files attached

 

Op Hero Book.zip

[Hangman]

Hi @litanin,

I'm not experiencing any obvious issues editing and saving your files... The fonts all seem okay, it looks like you originally used Segoe UI in some chapters and then swapped that for Cachet Pro... If you're happy to DM me your version of Cachet Pro I can run some test exports with the font loaded...

The ASYMCA_Black.eps is missing from the Linked files you uploaded but isn't the cause of the export issue...

I am getting an export error if exporting to the PDF Digital formats. The export error is caused by the 'Think Before You Speak' images on Page 51, in particular THINK3.jpg in the Op Hero Week 2 Chapter. If you open THINK3.jpg, re-export it and Replace it in Resource Manager the complete book exports without issue to both PDF (digital - small) and PDF (digital - high quality)...

[litanin]

For anyone who stumbles across this string looking for "Save failed because control of the lock file was lost" I wanted to provide a compilation of all the things that may be causing this error, or has caused it over the years. This error will inevitably be followed up with another error when you try to save as, which is something along the lines of "Cannot save the document because too many files are open" --or something similar.

Here's the list of the many potential reasons:

• Corrupt font, or a font conflict. In my case, there was an issue with Font Awesome 5, which loaded 3 versions, one of which was a ghost version that was causing problems. I updated to Font Awesome 6 and made sure to use the correct version. This problem was identified by Hangman as one source for my exporting errors, but I have found it noted as an issue for the "lock file was lost" save error as well.
• Corrupt art file, or wrong file type. In my case, it was a corrupt jpg, but others have had issues when using EPS, AI, or even Affinity Photo or Designer native files. Hangman identified the JPG that was creating issues for me. This problem was the second source for my exporting errors, but, again, I have found it noted as an issue for the "lock file was lost" save error.
• Working across a network. Whether it's in the cloud, or you're using a local NAS or server, if all the files related to your document are not local, this error can pop up. I found this solution in an older forum post.
• Anti-virus issues. Windows Defender and 3rd party anti-virus have been suspected of blocking access to the control file. Check to see if COntrolled File Access is turned on if using Wiondow's Defender, or if using 3rd party anti-virus, add exceptions for your project folder and Affinity Apps. I found the "Controlled File Access" solution in an older post which pointed the way to the solution for the 3rd party anti-virus issue.
• Clear the Asset Panel! This ended up being the major culprit for the save error I was experiencing. I had about a dozen vector shapes and logos loaded in my Assets panel. I had originally uninstalled and reinstalled Publisher as a nuclear option to fix this error. It worked, but I did not know why. After several weeks I loaded my assets back into the asset panel and the problem returned. I deleted the assets and the problem was resolved again. This is a new bug and solution related to this issue (as far as I can tell). 

If you have fought with this error and have identified another reason and solution for it, please add yours.