hachatml Posted November 17, 2024 Posted November 17, 2024 I'm using Affinity Photo on the latest version (2.5.5) The bug is totally reproducable. When you're drawing, if you create a new layer while tracing, the application crashes. It's pretty common for me to happen since i have a pen with a button assigned to new layer. It happens in new documents as well, but just on the Pixel mode. It happens everywhere i tested so a sample is not neccesary. I use Windows 11. Is hardware acceleration (in Preferences > Performance) ON or OFF ? (and have you tried the other setting?) The program crashed while drawing and creating a new layer at the same time. I expected to stop drawing and create a new layer, or wait until i finished drawing. Open whichever document > get on the brush tool > draw whatever and, at the same time you're drawing, try to create a new layer from the shortcut (ctrl + shift + N) > program crashes. Screenshots (very handy) or a screen capture/video. Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. Did this same thing used to work and if so have you changed anything recently? (software or hardware) Grabación 2024-11-17 204838.mp4 Quote
Komatös Posted November 17, 2024 Posted November 17, 2024 Hello @hachatml and welcome to the forums. I would recommend that you switch off all unnecessary background tasks, e.g. the moving desktop background, as these can affect the real-time calculation and display of UI elements, the drawing tools or Live Adjustment Layer and Live Filter Layer, among other things. A crash report could provide information about the cause of the crash. Please continue reading here! Quote MAC mini M4 | MacOS Sequoia 15.5 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | Sapphire Nitro+ RX 9060 XT 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.4351) Windows 11 Pro on VMWare Virtual Machine (on Mac) Affinity Suite V 2.6.3 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF No backup, no pity.
Hangman Posted November 18, 2024 Posted November 18, 2024 Hi @hachatml and welcome to the forums, I can confirm that the crash also happens on Windows 10 and MacOS. If not already logged someone in the moderation team will pick this up and log it as a bug... Quote Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3 MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse
Staff MEB Posted November 18, 2024 Staff Posted November 18, 2024 Hi @hachatml, Welcome to Affinity Forums Thanks for reporting this issue. I've replicated it here and I'm logging it. Quote A Guide to Learning Affinity Software
Staff Affinity Info Bot Posted December 19, 2024 Staff Posted December 19, 2024 The issue "Crash when creating a new layer (shortcut) while drawing with a brush" (REF: AF-5088) has been fixed by the developers in the latest beta build (2.6.0.2984). The fix is planned for inclusion in the next customer release. Customer beta builds are announced here and you can participate by following these instructions. If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us. Quote
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