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Posted
27 minutes ago, itisgca said:

Publisher 2.5.5

Edit paragraph style - Select Initial Words - Click the drop down next to 'Style' - Hit the down key.  Program crashes.

Hi and welcome to the forums. This hasn't been previously reported and lots of people are using Initial Words without difficulty so this might be specific to your document. Are you able to upload the document for testing?

Serif will also ask you to share a crash report:

 

Posted

It happens even with a new document.  I open Publisher, create an A4 document with the default settings, right click on any Paragraph style and select 'Edit' option. Select 'Initial Words', click the drop down next to 'Style' and press the 'down arrow' key.  The program shuts down soon after.

Posted
11 hours ago, itisgca said:

It happens even with a new document.  I open Publisher, create an A4 document with the default settings, right click on any Paragraph style and select 'Edit' option. Select 'Initial Words', click the drop down next to 'Style' and press the 'down arrow' key.  The program shuts down soon after.

That works fine for me on macOS. (Could somebody else try it on Windows?)

Please upload a crash report and provide information on your computer and operating system to help Serif figure this out. If a Windows user can't duplicate these steps with the down arrow key, there may be something specific to your setup causing the issue.

  • 3 weeks later...
  • 2 weeks later...
  • Staff
Posted

The issue "[Win] TSE - Setting 'Initial Words' Style by pressing down arrow triggers an app crash" (REF: AF-5216) has been fixed by the developers in the latest beta build (2.6.0.2984). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

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