Hutje Posted November 13, 2024 Posted November 13, 2024 When selecting Alpha Pixel in Layer FX, the app crashes. I want the inner glow to be fading instead of sharp corners. But when selecting alpha pixel for an Layer FX, it crashes. Quote
walt.farrell Posted November 13, 2024 Posted November 13, 2024 I'm not sure what you mean by "selecting alpha pixel for a Layer FX". Can you provide some more information, possibly a screenshot of the complete application window or a screen recording? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
Staff Lee D Posted December 4, 2024 Staff Posted December 4, 2024 @Hutje As well as provided a screenshot or recording of your workflow to be confirmed. Does this occur for you regardless of the document/object you're applying the Inner Glow to? You can try resetting the app to default settings to see if this resolves the issue for you. Before resetting, please save/backup an open documents before, just in case. With the app fully closed, tap to open and when you see the apps splash screen double tap the screen to show the reset options. Leave the default options enabled and tap Reset. Quote
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