Affinity Phoro

[AJCIII]

All of a sudden, yesterday my layer "auto-scroll" quit working. Has anyone else experienced this issue?

SCENARIO: I have multiple layers in my document. The layers panel only shows a few of these layers limited by the size of the layer panel size. I was always able to select a layer in the layers panel and click & drag it beyond the visible area of the layers panel and the layers would "auto scroll" allowing me (for example) to drag my layer beyond the visible layers to the top layer. All of a sudden I can only drag to the top of the visible area of the layers panel and have to manually maneuver to click and drag it again and again until I reach the desired position. I have tried turning the AUTO-SCROLL ON/OFF in the layers panel but that does not correct the issue. This just started occuring yesterday. I have even tried reinstalling. Any thoughts? Thanks.

[R C-R]

Auto-scroll is a setting on the Layers panel 'hamburger' menu.

[AJCIII]

Correct. It has (and always has been) ON. It simply stopped working. I have tried turning it ON/OFF, undocking, reinstalling AP and nothing seems to resolve the issue. Currently it is turned ON and yet still layers will not auto scroll when I click and drag. Any thoughts?

[Ldina]

Mouse settings perhaps? Many mice can be configured by software or OS settings in different ways. Just grasping at potential straws here.

[AJCIII]

Not that I can tell. I will add that If I grab an object within the document page and move it up (or down), the document will scroll fine. It is only within the layers panel window that there seems to be the issue.

[AJCIII]

Another call out (trying random trouble-shooting). When I switch to the BRUSHES tab panel, and click and drag a brush and move up or down, the auto scroll works fine. Only appears to be within the layers panel.

[carl123]

Are you on Windows or a Mac and what version of the Affinity app are you running?

[AJCIII]

Windows 10, AP 2.5.5. To be clear, I have been on these versions for quite some time. It just started acting like this earlier this week.

[carl123]

OK, firstly forget auto-scroll it has nothing to do with scrolling directly in the Layers panel in V2. It did in V1 but it changed for V2. What auto-scroll does now is if you click on an object on the canvas that particular object/layer will become visible in the Layers panel if it was previously scrolled out of view. (So, just leave it on and forget about it)

Secondly, try restarting your PC, do NOT do a shut down of your PC then manually restart it with the on/off switch. You want the restart option that will automatically shut down and restart the PC without any additional user intervention. (A restart and a shutdown do different things)

Someone in the past has claimed that this cured their layer scrolling problem so it's best to eliminate that as a possible cause

[AJCIII]

On 11/9/2024 at 12:35 AM, carl123 said:

OK, firstly forget auto-scroll it has nothing to do with scrolling directly in the Layers panel in V2. It did in V1 but it changed for V2. What auto-scroll does now is if you click on an object on the canvas that particular object/layer will become visible in the Layers panel if it was previously scrolled out of view. (So, just leave it on and forget about it)

Secondly, try restarting your PC, do NOT do a shut down of your PC then manually restart it with the on/off switch. You want the restart option that will automatically shut down and restart the PC without any additional user intervention. (A restart and a shutdown do different things)

Someone in the past has claimed that this cured their layer scrolling problem so it's best to eliminate that as a possible cause

OMG!!! This seemed to work (at least so far). I shut down my computer every day, but only on occasion use the RESTART function. Can you explain why this works versus a normal shutdown and then startup using the ON button? Why would this be different?

[GarryP]

https://learn.microsoft.com/en-us/answers/questions/218345/shut-down-and-restart-in-windows-10 

[AJCIII]

Thanks for that explanation!! Although, is it just me, or does this seem completely counter intuitive? Seems like these processes should be inverted. 

[Brian_J]

41 minutes ago, AJCIII said:

Thanks for that explanation!! Although, is it just me, or does this seem completely counter intuitive? Seems like these processes should be inverted.

Windows Fast Startup can be disabled — something I do — so that Shutdown truly shuts down your computer like Restart does.

https://www.windowscentral.com/how-disable-windows-10-fast-startup

[carl123]

1 hour ago, AJCIII said:

Thanks for that explanation!! Although, is it just me, or does this seem completely counter intuitive? Seems like these processes should be inverted. 

It does seem counter intuitive, but the reason it works like this is that when you shut down for the night the "core running windows functions" are never purged from your PC, they are simply saved to disk - a bit like hibernation mode.

This means when you next need to use your PC, Windows loads faster which is what most users want and this is exactly the reason Microsoft programmed it this way.

The downside is that any problems with the "core running windows functions" are not fixed by a shutdown only via a restart, which purges everything.

Unfortunately, not a lot of people know that and they continually do system shutdowns to fix issues which "some" will only be resolved with a system restart