fde101 Posted October 22 Share Posted October 22 I haven't had a chance to really do anything with the betas yet as I am busy with other tasks at the moment, but I did download the new betas, installed them, and had them start downloading the extra content and the ML models in the background. With the macOS versions, on Photo, I clicked the Install button for *ONE* of the ML models and it installed both. I am ok with that as I planned on installing both anyway, but it seems a bit strange to have two install buttons if it will install both models anyway when you click (apparently either one?) Additionally, all three of the apps have crashed randomly just sitting there, hidden, without even having opened a document. One of them just did as I was typing this - the only thing going on right now with them is downloading the extra content from the Account area. Publisher crashed: When I tried to reopen the first time I got this: Another attempt at reopening the application worked. This patten has repeated several times now. I have an M1 Ultra Mac Studio, 64 GB of RAM, macOS 14.6.1. Here is the stack trace from the crashed thread in that Publisher crash: Thread 3 Crashed:: Dispatch queue: com.apple.root.default-qos 0 liblibstory.dylib 0x10b7e7d6c Story::GPosParser::ApplyVariation(short const&, Story::DeviceTable const&) const + 516 1 liblibstory.dylib 0x10b7e64c4 Story::GPosParser::LoadValue(unsigned int, unsigned int, unsigned short) + 1280 2 liblibstory.dylib 0x10b7e6d24 Story::GPosParser::LoadLookupPairPosFormat2(unsigned int) + 788 3 liblibstory.dylib 0x10b7e418c Story::GPosParser::LoadLookupSubTable(Story::LookupPosition::Type, unsigned int) + 820 4 liblibstory.dylib 0x10b7e3c34 Story::GPosParser::LoadLookup(unsigned short) + 660 5 liblibstory.dylib 0x10b7e37f8 Story::GPosParser::LoadLookups(unsigned int) + 160 6 liblibstory.dylib 0x10b8088c0 Story::FeatureParserBase::LoadFeature(unsigned short, bool) + 524 7 liblibstory.dylib 0x10b8081a0 Story::FeatureParserBase::LoadLanguage(unsigned int, Story::OpenTypeLanguageTag) + 212 8 liblibstory.dylib 0x10b807f20 Story::FeatureParserBase::LoadScripts(unsigned int) + 360 9 liblibstory.dylib 0x10b8079a4 Story::FeatureParserBase::Parse(Story::OpenTypeFeatureSet const&, bool) + 328 10 liblibstory.dylib 0x10b7c0880 Story::OpenTypeRules::ParseTables(Kernel::Counted<Kernel::FontHandle const>, Kernel::Counted<Kernel::UnicodeCmap const>, Story::OpenTypeFeatureSet const&) + 824 11 liblibstory.dylib 0x10b7c18d8 Story::OpenTypeRules::GetLookups(Story::OpenTypeFeatureSet const&) + 408 12 liblibstory.dylib 0x10b7d6b30 Story::GlyphAtts::OnConsolidated() const + 912 13 liblibkernel.dylib 0x10885cd08 Kernel::SharedClassProperties::ConsolidateObjectSacrifice(Kernel::Counted<Kernel::SharedSerialisable const> const&) const + 160 14 liblibkernel.dylib 0x108867304 Kernel::Consolidated<Kernel::SharedSerialisable> Kernel::ConsolidateObjectSacrifice<Kernel::SharedSerialisable>(Kernel::Counted<Kernel::SharedSerialisable>&) + 92 15 liblibkernel.dylib 0x108864750 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1968 16 liblibkernel.dylib 0x108863e64 Kernel::InSerialiserLoader::CompletePropertyObject(Kernel::InSerialiserProperty&, Kernel::IDTag) + 40 17 liblibkernel.dylib 0x108866420 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 2068 18 liblibkernel.dylib 0x108869020 Kernel::InSerialiserLoader::CompletePropertyClasses(Kernel::InSerialiserProperty&, Kernel::SerialiseFile::ClassArrayPropertyHdr const&) + 236 19 liblibkernel.dylib 0x108866e9c Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 4752 20 liblibkernel.dylib 0x108866fe8 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 5084 21 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 22 liblibkernel.dylib 0x108864ab0 Kernel::InSerialiserLoader::CompletePropertyObjects(Kernel::InSerialiserProperty&, unsigned int, Kernel::IDTag) + 84 23 liblibkernel.dylib 0x108866dc8 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 4540 24 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 25 liblibkernel.dylib 0x108863e64 Kernel::InSerialiserLoader::CompletePropertyObject(Kernel::InSerialiserProperty&, Kernel::IDTag) + 40 26 liblibkernel.dylib 0x108866420 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 2068 27 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 28 liblibkernel.dylib 0x108864ee0 Kernel::InSerialiserLoader::CompletePropertyObjects(Kernel::InSerialiserProperty&, unsigned int, Kernel::IDTag) + 1156 29 liblibkernel.dylib 0x108866dc8 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 4540 30 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 31 liblibkernel.dylib 0x108864ab0 Kernel::InSerialiserLoader::CompletePropertyObjects(Kernel::InSerialiserProperty&, unsigned int, Kernel::IDTag) + 84 32 liblibkernel.dylib 0x108866dc8 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 4540 33 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 34 liblibkernel.dylib 0x108863e64 Kernel::InSerialiserLoader::CompletePropertyObject(Kernel::InSerialiserProperty&, Kernel::IDTag) + 40 35 liblibkernel.dylib 0x108866420 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 2068 36 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 37 liblibkernel.dylib 0x108863e64 Kernel::InSerialiserLoader::CompletePropertyObject(Kernel::InSerialiserProperty&, Kernel::IDTag) + 40 38 liblibkernel.dylib 0x108866420 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 2068 39 liblibkernel.dylib 0x108864458 Kernel::InSerialiserLoader::LoadObject(Kernel::InSerialiserLoader::ObjectRec&) + 1208 40 liblibkernel.dylib 0x108864ee0 Kernel::InSerialiserLoader::CompletePropertyObjects(Kernel::InSerialiserProperty&, unsigned int, Kernel::IDTag) + 1156 41 liblibkernel.dylib 0x108866dc8 Kernel::InSerialiser::ParseProperties(Kernel::InSerialiserLoader&) + 4540 42 liblibkernel.dylib 0x10886ea68 Kernel::InSerialiserFile::ParseI(Kernel::InStream&, Kernel::FileStore&, bool, Kernel::InSerialiser::DelayLoadsBehaviour, std::__1::function<bool (float)>, std::__1::function<void (std::__1::vector<Kernel::NonCounted<Kernel::Serialisable>, std::__1::allocator<Kernel::NonCounted<Kernel::Serialisable>>> const&, std::__1::vector<Kernel::NonCounted<Kernel::Serialisable>, std::__1::allocator<Kernel::NonCounted<Kernel::Serialisable>>> const&)>) + 636 43 liblibkernel.dylib 0x10886f1a8 Kernel::InSerialiserFile::ParseWithChecks(Kernel::InStream&, Kernel::FileStore&, Kernel::InSerialiser::DelayLoadsBehaviour, std::__1::function<bool (float)>, std::__1::function<void (std::__1::vector<Kernel::NonCounted<Kernel::Serialisable>, std::__1::allocator<Kernel::NonCounted<Kernel::Serialisable>>> const&, std::__1::vector<Kernel::NonCounted<Kernel::Serialisable>, std::__1::allocator<Kernel::NonCounted<Kernel::Serialisable>>> const&)>) + 232 44 liblibpersona.dylib 0x1377761b4 AssetsCategoryFileStoreItem::Load(Kernel::InStream&, Kernel::FileStore&) + 80 45 liblibkernel.dylib 0x108838f7c Kernel::Archive::LoadFile(Kernel::StringT<Kernel::TEncUtf8> const&, Kernel::FileStoreItem&) + 204 46 liblibpersona.dylib 0x137775b24 AssetsCategoryFileStoreItem::Load(Kernel::Counted<Kernel::InStream>, unsigned long) + 272 47 liblibacs.dylib 0x14c75a200 Kernel::Counted<AssetsCategoryFileStoreItem> detail::category_granularity::LoadFileStoreItem<AssetsCategoryFileStoreItem>(Kernel::Counted<Affinity::CloudServices::Content::Payload>, Kernel::StringT<Kernel::TEncUtf8>&) + 300 48 liblibacs.dylib 0x14c74132c Affinity::CloudServices::Content::Engine::InstallItem(Kernel::Counted<Affinity::CloudServices::Content::Entity>, unsigned long long, Kernel::Counted<Affinity::CloudServices::Content::Payload>, bool) + 9064 49 liblibacs.dylib 0x14c72f204 Affinity::CloudServices::Content::Engine::DoItemInstallationTasks() + 2636 50 liblibacs.dylib 0x14c72da70 std::__1::__function::__func<Affinity::CloudServices::ManagedTaskMixin::StartAsyncTask(std::__1::function<void ()>)::$_0, std::__1::allocator<Affinity::CloudServices::ManagedTaskMixin::StartAsyncTask(std::__1::function<void ()>)::$_0>, void ()>::operator()() + 48 51 liblibkernel.dylib 0x1088b40c8 invocation function for block in Kernel::Dispatch::DispatchAndForget(std::__1::function<void ()>, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose) + 148 52 libdispatch.dylib 0x185a17750 _dispatch_call_block_and_release + 32 53 libdispatch.dylib 0x185a193e8 _dispatch_client_callout + 20 54 libdispatch.dylib 0x185a1c580 _dispatch_queue_override_invoke + 928 55 libdispatch.dylib 0x185a2aea8 _dispatch_root_queue_drain + 392 56 libdispatch.dylib 0x185a2b6b8 _dispatch_worker_thread2 + 156 57 libsystem_pthread.dylib 0x185bc5fd0 _pthread_wqthread + 228 58 libsystem_pthread.dylib 0x185bc4d28 start_wqthread + 8 I also installed the ARM64 Windows versions this time (Windows 11 under VMWare Fusion on that same Mac Studio) and those installed the models (individually with separate clicks on the Install buttons) and the account content and have not yet crashed, so these issues appear to be specific to the Mac versions. Patrick Connor and EmT 2 Quote Link to comment Share on other sites More sharing options...
Staff Affinity Info Bot Posted October 22 Staff Share Posted October 22 An issue raised in this thread ("App Crashes when downloading content from My Account") has now been reported to the developers by the testing team (Ref: AF-4751). Thank you very much for reporting this issue to us. fde101 1 Quote Link to comment Share on other sites More sharing options...
fde101 Posted October 23 Author Share Posted October 23 Ok, so... as the apps crash after being open for a few minutes, making them impossible do much testing with, with only the Photo beta open, I tried unchecking the option to always download all content, then chose Cancel All Downloads from the hamburger menu, at which the app immediately crashed. After reopening the app it was showing the cloud icons to download the individual items but no downloads started. I am going to let it sit like that for a while to see if it crashes again with nothing at all going on (no downloads). If not, I will try to download one thing at a time to see if the crash occurs that way. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted October 23 Staff Share Posted October 23 Thanks @fde101 I have been able to reproduce this issue and it has been passed to the devs for investigation. When downloading the content and the crash occurs, do you have more than one app open? Quote List of V2 FAQ's | Beta Software Forums | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
fde101 Posted October 23 Author Share Posted October 23 37 minutes ago, EmT said: When downloading the content and the crash occurs, do you have more than one app open? I have had it happen with one app open and with all three. It doesn't seem to make any difference. For what it may be worth, after cancelling all of the downloads, it has been sitting there longer than I have been able to keep it open up until now, so the crash does seem to be tied to the downloads somehow. I am going to start one download at a time to see what happens. EmT 1 Quote Link to comment Share on other sites More sharing options...
fde101 Posted October 23 Author Share Posted October 23 Going through one at a time I was able to download everything on my account except the Grade UI kit. When I try to download that one it crashes every time. Quote Link to comment Share on other sites More sharing options...
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