charles2 Posted October 9 Share Posted October 9 The pupils have access to a mapped folder, this folder is screened (blocked) for certain file types. (executables and compressed files) This won't stop jpg,png,tiff files from being made in their mapped area. (I did do a sanity check) I can SAVE affinity documents to these areas (so affinity can access the area) just fine but ANY export will "failed to create the folder"? is Affinity making some odd temporary file in the destination folder before the exported file is complete? cheers Quote Link to comment Share on other sites More sharing options...
Komatös Posted October 10 Share Posted October 10 Hi @charles2 and welcome to the forums. The Affinity programs automatically create a lock file when you save a file or open a saved file for further editing. This lock file prevents the working file from being edited by another person at the same time. This is an integrity protection. You must therefore add this file to the exception list. Quote AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2161) Affinity Suite V 2.5.5 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF I am not old, I have matured like a good scotch! Link to comment Share on other sites More sharing options...
charles2 Posted October 10 Author Share Posted October 10 cool, what is this lock file's extension? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 10 Share Posted October 10 2 hours ago, Komatös said: The Affinity programs automatically create a lock file when you save a file or open a saved file for further editing. This lock file prevents the working file from being edited by another person at the same time. This is an integrity protection. You must therefore add this file to the exception list. But Charles said that Saving Affinity files works. It's Exporting JPG/PNG/TIFF that is failing, as I read his post. And the message mentions creating a folder. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1 Link to comment Share on other sites More sharing options...
charles2 Posted October 10 Author Share Posted October 10 1 hour ago, walt.farrell said: But Charles said that Saving Affinity files works. It's Exporting JPG/PNG/TIFF that is failing, as I read his post. And the message mentions creating a folder. dang, I missed that also! Yes was can save the project files just fine, it is only the exporting that fails. We have a few pupils with projects but cannot export final work I am guessing that it is the file screen blocking that is causing the issue. Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted October 11 Staff Share Posted October 11 Hi @charles2, I have sent you an email regarding this issue that your students are having. Quote Link to comment Share on other sites More sharing options...
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