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I can't get the On1 Effects plugin to work in AF (PC)


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Dear all,

I have recently installed the On1 plugin, On1 Effects 2024, in Affinity Photo. However, despite the plugin appearing in the menu, it is not enabled for use.

Could someone help me?

Please find attached the screenshots.

On1_00.jpg

On1_01.jpg

On1_02.jpg

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You have an RGB/32 image.

Plugins generally require RGB/8 or RGB/16 images.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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16 hours ago, walt.farrell said:

You have an RGB/32 image.

Plugins generally require RGB/8 or RGB/16 images.

Thank you very much, Walt.  
With another RGB/8 image, it worked. However, it only works if the On1 Effects plugin is already open as a standalone in another window. If it's not, simply nothing happens.

 

Attached is the video.

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3 hours ago, marciomendonsa said:

However, it only works if the On1 Effects plugin is already open as a standalone in another window. If it's not, simply nothing happens.

Sorry; I've no idea what might cause that.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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8 hours ago, marciomendonsa said:

However, it only works if the On1 Effects plugin is already open as a standalone in another window. If it's not, simply nothing happens.

I don't know if it matters but keep in mind that the plugin (*.plugin) & the standalone app (*.app) are two different things.

All 3 1.10.8, & all 3 V2.5.6 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
A
ll 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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5 hours ago, walt.farrell said:

Desculpa; Não tenho ideia do que pode causar isso.

I noticed that when logging in as an Administrator, the plugin works perfectly. It must be something related to permissions. The worst thing I did was purchase the new version of AP through the Microsoft Store.

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14 hours ago, marciomendonsa said:

The worst thing I did was purchase the new version of AP through the Microsoft Store.

Assuming you Linked the purchase to your Affinity Store account when offered that opportunity, you can Uninstall the MS Store version, download from the Affinity Store, and install from there. That also allows you to choose between the MSIX and MSI/EXE version of the installer.

You can confirm it's Linked at https://affinity.store/account/licences 

To Uninstall, right-click on Affinity Photo 2 in the Windows Start menu, and choose Uninstall. Then Download from https://affinity.store/update/windows/photo/2 and choose the installer you want and run it.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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