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Grey background colour can't be changed.


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Hello,

Technical context: Affinity Photo 2.5.5 on Windows 10

I have a problem with the grey colour of the background. If I move the sliders nothing happens and I have restarted the application.

The grey colour remains dark.

Thank you for your help. Chris

niveau_gris_arriere_plan_1.JPG

niveau_gris_arriere_plan_2.JPG

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Hi @Chris MA and welcome to the forums,

Create a new blank document first then the sliders should work...

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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Welcome to the forums @Chris MA

I don’t think this is a bug.

To see the change in the pasteboard colour you need to have a document open.

This is because the pasteboard colour that you see depends on the type of document which is open and whether it contains Artboards or not, which is why there are two sliders.

(I was just 'beaten to the punch' by Hangman there.)

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You’re welcome.

If you don’t know how a particular part of the software is supposed to work it’s better to ask a question about it rather than assume there’s a bug and report it as such.

Threads in the Questions section of the forums often get seen, and answered, more quickly than bug reports and not posting bug reports for issues that aren’t bugs helps to reduce the workload of the Serif staff who can then put more time into looking at actual bugs.

No harm has been done, but it’s something to think about.

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