"Clear User Data" dialog popping up when opening Affinity Photo file in Designer using shortcut. How to stop it?

[SKT7]

When I try to open an Affinity Photo document in Affinity Designer using the shortcut Alt+Ctrl+Shift+D, I get a dialog asking to confirm "Clear user data" as shown below. Why is this happening? is there a way make this stop popping up?

 

[GarryP]

The “Clear User Data” dialog should, as far as I know, only appear when you have the Ctrl key pressed down while launching the application.

When Designer is running and I try using Ctrl+Alt+Shift+D nothing happens (that I can see) so I’m assuming that you have set this shortcut yourself by changing the Open document function from the normal Ctrl+O shortcut.

Can you give us a step-by-step run-down of exactly what you are doing? (A full-screen video of it happening might be useful.)

[SKT7]

Thanks Garry for your reply.
Yes. You are right! If Ctrl+Alt+Shift+D is pressed when Designer is already open, this dialog does not appear. 
It appears when this shortcut is used, and Designer isn't already running in the background. I am assuming, Designer is registering Ctrl from the Ctrl+Alt+Shift+D shortcut while launching and showing the "Clear user data" dialog. 

I haven't changed the Ctrl+O from default open file. But I don't remember if Ctrl+Alt+Shift+D was set by me to open document in Designer, or it was default. I have been using it for years now (since the Photo 1.0 days). I also use Ctrl+Alt+Shift+E to open file from Designer in Photo directly. 

Here's my file menu expanded:

[GarryP]

Thanks for the extra information.

With Designer not launched, I’ve just set the “Edit in Designer…” short cut in Photo to be Ctrl+Alt+Shift+D, opened a document in Photo, and then used the shortcut. I get the “Clear User Data” dialog that you get.

I think it is, as you say, that Designer is ‘noticing’ that the Ctrl key is still depressed while the application is being launched and that’s why the dialog is showing.

I don’t know if there’s much that can be done about this.

Maybe the application launch code can be changed to check if other modifier keys are also pressed along with Ctrl and, if so, the dialog isn’t displayed.

[PaulEC]

This isn't a default shortcut, why not just use a different shortcut?

[markw]

I would note here that I only get the Clear User Data window if I continue to hold down those shortcut key while Designer is launching.
If I use the shortcut and immediately release the keys Designer launches as normal and loads the document.

[GarryP]

10 minutes ago, markw said:

If I use the shortcut and immediately release the keys Designer launches as normal and loads the document.

If you can release the Ctrl key before Designer starts launching then that should stop the dialog from appearing but not everyone can release the key quickly enough as the action can be practically instantaneous.

[walt.farrell]

The best approach is to choose a different shortcut, I believe.

[SKT7]

Thanks everyone for the replies. 
I will change the shortcut to something else to avoid this problem.