Affinity apps thumbnails/previews in Sequoia

[Inspector Gadget]

Since upgrading to Sequoia 15.0 when files saved from Photo, Designer, Publisher no preview icon is available in the Thumbnail.  I have rebooted Macbook Air M1 but problem still exists. If I export as jpeg it shows thumbnail as normal. See attached. I never had this problim with Sanoma.  Anyone else having these problems.   

[MEB]

Hi @Inspector Gadget,
This is a known issue that's already logged with dev. Apple has new APIs and extensions for generating thumbnails and Quick Look previews. We are working on the issue and hope to have a fix soon.

[Inspector Gadget]

Thanks MEB.  Hope this will get sorted soon as it is very annoying especially when you have a lot of files saved.  It means exporting each one as a jpeg, opening it and copying it  in preview, click on info of the photoshop file and past as the icon.   Very time consuming as you will agree but essential at the moment if  you want to know which files are which. File attached.  Thanks for your prompt reply. 

[Inspector Gadget]

Sorry that should say Affinity Photo File

[Fahed]

Gentlemen this issue is effecting our work when you have a lot of files 

its very hard to open many files to find what you want

if i may ask why the developers did not address this issue with the OS beta version so it will not affect your customers??

Edited September 24, 2024 by Fahed

[Roger Dalal]

This is a maddening, massive usability problem and it is exactly what Beta developer releases are for. I constantly recommend Affinity / Serif products to very large groups of potential users but I will no longer do so if the team can't correctly time feature complete releases with Mac OS updates.

[2112st]

Yep-same thing happened to me when I updated to Sequoia on my M3 MacBook Pro.

[Inspector Gadget]

Hi Guys,

 

Will Affinity address the problems that are posted here urgently or will they just ignore them.  This is not a very good reflection on the software, especially when end users recommended this product to their friends and customers.  I had a person call me today Sept 25.  He migrated to Affinity two months ago on my recommendation  and was very  impressed. He is now thinking seriously about going back to Adobe, as his comments echoed Fahed's sentiments exactly with regard to the beta version. As he rightly says, " whats the point of having professional software if you cant be bothered to thoroughly test beta applications with future updates on operating systems".  Im sure Affinity was well aware of Sequoia being released and had plenty of time to troubleshoot the software.  

[roodvos]

O ooo, come on AF! I have an urgent job to do today, including going through a bunch of afphoto's. No thumbnail- and quicklook picture is terrible time consuming and disturbs my logical lining up 🤯 This is of the atmost urgency (for me, and a lot of co-fans)

Can't be a hard to solve problem, ??

Succes, I too have a working-weekend 😆, Jos

[damar]

Hello everyone, the same problem since the update to mac os15, and I wonder is this happening because Canva owns Affinity?

[R C-R]

There is no reason to think it has anything to do with Canva's acquisition of Serif.

Please refer to @MEB's post above for the source of the problem.

[HenkBrwr]

Any news on when there will be a solution?

[MEB]

Hi @HenkBrwr,
Please see my reply here.

[damar]

Any news on when there will be a solution?

 Friends have found any solution, apart from converting everything to jpg

[jfg]

it's high time to solve this problem with an update focusing on this single bug

[Juhani]

8 hours ago, jfg said:

it's high time to solve this problem with an update focusing on this single bug

I'm starting to think the same thing, but it seems a bigger release is already in the testing phase, which has been going on for a while by now. So it's probably not too easy or logical for them to release a new version addressing just this issue.

[Affinity Info Bot]

The issue "[macOS] Native Affinity files not generating thumbnail previews in Sequoia" (REF: AF-3857) has been fixed by the developers in the latest beta build (2.6.0.2805). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

[abf]

On 10/22/2024 at 10:21 AM, Affinity Info Bot said:

The issue "[macOS] Native Affinity files not generating thumbnail previews in Sequoia" (REF: AF-3857) has been fixed by the developers in the latest beta build (2.6.0.2805). The fix is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Affinity Info Bot to notify us.

Starting to loose my patience waiting for the so called fix which has slowed productivity  to almost dead slow and stop. Get your fingers out guys please, the current situation is...

1 unacceptable

and

2 should never have hapopened

[walt.farrell]

7 hours ago, abf said:

Starting to loose my patience waiting for the so called fix which has slowed productivity  to almost dead slow and stop.

You should find that all you need to do is install the 2.6 beta, and you'll have the functionality you need even without using it for anything. You can continue to use 2.5.5 for your production work, and ignore the beta unless you want to do some specific beta testing, and you'll still see the file previews and have QuickLook available.

[Inspector Gadget]

Thanks Walt.  Done as you suggested and it is working ok so far.   Just a question.  When the official release of Ver 2.6 is available do I have to uninstall the beta version first or will it update Ver 2.5 automatically and still save all my settings etc.  Cheers and thanks again for the advice.

 

Regards

 

 

 

[R C-R]

19 minutes ago, Inspector Gadget said:

When the official release of Ver 2.6 is available do I have to uninstall the beta version first or will it update Ver 2.5 automatically and still save all my settings etc.

You do not need to uninstall the beta because it & its settings are entirely separate from the retail version. However, it is possible some 2.5 retail settings might change or be reset to a new default if they are incompatible with any new features or functions in the 2.6 retail version. This probably will be mentioned in the info about the release.

[Old Bruce]

27 minutes ago, Inspector Gadget said:

Thanks Walt.  Done as you suggested and it is working ok so far.   Just a question.  When the official release of Ver 2.6 is available do I have to uninstall the beta version first or will it update Ver 2.5 automatically and still save all my settings etc.  Cheers and thanks again for the advice.

The beta is a separate application, your Retail/Release version will happily coexist with the beta.

Regarding "... save all my settings" I doubt the settings from the beta will transfer to the Retail/Release version, but I am frequently wrong. I have never noticed my Retail version's settings change after using a beta.

[carl123]

46 minutes ago, Inspector Gadget said:

When the official release of Ver 2.6 is available do I have to uninstall the beta version first

No, but why would you keep it. They would technically be the same if you kept up with all the 2.6 beta updates

A lot of people would uninstall it, as their system drive space is usually premium space

[Inspector Gadget]

Cheers thanks 

[R C-R]

4 minutes ago, carl123 said:

No, but why would you keep it.

I keep them around because it makes it a bit easier to install later beta versions as they appear (just click on the install now notice that pops up when a new version is released), & because I have tons of free drive space.