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Resyncing Content Database


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I'm unsure whether or not this is a bug but I see this constantly when all three apps are open...

Quitting the apps and relaunching resolves resyncing until it starts resyncing again...

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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Have you tried Diagnostics > Check Connectivity from the Account panel options (3-bar menu)?

image.png.1ed6f7ac015546dfee66c2b405974aad.png

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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8 minutes ago, walt.farrell said:

Have you tried Diagnostics > Check Connectivity from the Account panel options (3-bar menu)?

Yep, and it reports no issues at the same time as saying 'Resyncing Content Database'...

image.png.4aff270a0a51ad7859df0d6d9dc0e4dd.png

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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Interesting. 

I just did a Resync Library on my Mac and it finished quite quickly, and I've never seen it not complete. I suppose there could be an issue with your Account that Serif will need to fix.

My only other suggestion would be to try a Ctrl run-up and choose this option:

image.png.815d50d2afae3b64af46c71d07fa9bb6.png

(You'll need to sign-in or activate again.)

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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5 minutes ago, walt.farrell said:

My only other suggestion would be to try a Ctrl run-up and choose this option

The Ctrl run-up seems to have fixed it though so did quitting the app as well... I'll keep an eye on it to see whether or not it re-occurs and if so update the thread accordingly...

Affinity Designer 2.5.5 | Affinity Photo 2.5.5 | Affinity Publisher 2.5.5
Affinity Designer Beta 2.6.0.2861 | Affinity Photo Beta 2.6.0.2861 | Affinity Publisher Beta 2.6.0.2861

MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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