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Posted

Hi, i've installed MacOS Sequoia and i'm having some problems which i think you guys want to handle before MacOS Sequoia release.

Thumbnails are not stored/shown in files in Finder and the file preview doesn't work with quick look (space bar preview)

Affinity Fonts .affont are not being loaded either installed manually or through the account window.

For me both are at this point slowing down my work, but i know that using beta versions could cause some issues but i really would like if if can take a look into this before Sequoia release.

Posted

Hi @MEB i've just installed Sequoia RC and nothing has changed on Apple side fonts doesn't load and thumbnails and previews are not working as well, so the fix really need to come from you guys, and it will be released to public on September 16, so if a fix is not released until there i think your support inbox will be full of this. If you need me to try/test something, please let me know!

  • 2 weeks later...
Posted

Hi,

Still the same problem here (AF icon instead of image preview in finder). Today I upgraded to Sequoia (the final version, not the beta one) and I missed all the AF images preview in finder, now just got again the plain AF icon. Of course, I already checked if "Save thumbnails with documents" is still on at all AF suite (and switched off and on again just in case...). AF v2.5.5.

I suppose we have to wait again (it usually happens on every major Mac SO upgrade) for dev team fixes it, right?...

Regards,

Sebastian

Posted

I did the official update tonight. Now I am completely lost...

Thousands of Affinity files without a thumbnail = the complete horror! "THANK YOU" Apple! 😑

  • Staff
Posted

Hi @FluorescentTurban, @SebastianGinard, @mioo,
Welcome to Affinity Forums :)
We hoped to have this fixed and ready for the Sequoia release, but unfortunately, it wasn't possible. Nonetheless, we are actively working on these issues (thumbnails/Quick Preview) and hope to have a fix as soon as possible. Thank you for your feedback.

Posted
3 hours ago, MEB said:

Hi @FluorescentTurban, @SebastianGinard, @mioo,
Welcome to Affinity Forums :)
We hoped to have this fixed and ready for the Sequoia release, but unfortunately, it wasn't possible. Nonetheless, we are actively working on these issues (thumbnails/Quick Preview) and hope to have a fix as soon as possible. Thank you for your feedback.

Sure,

These things can happen on any major OS upgrade, whether is MacOS or Windows. So, a little patience and hoping to be fixed asap.

Just a question @MEB, when you get fixed this issue, will the new version be released at the same time at Apple App Store and your website?, I got all my Affinity bundle via the App Store.

Regards,

Sebastian

  • Staff
Posted
20 hours ago, SebastianGinard said:

Sure,

These things can happen on any major OS upgrade, whether is MacOS or Windows. So, a little patience and hoping to be fixed asap.

Just a question @MEB, when you get fixed this issue, will the new version be released at the same time at Apple App Store and your website?, I got all my Affinity bundle via the App Store.

Regards,

Sebastian

Yes, both versions will have the issue fixed and will be released simultaneously.

Posted

I installed Sequoia and all AP files not show only AP logo. But I wonder, how a fix in AP can change something that is already on my drives. Should not that be a problem of Apple to solve? I must say that this problem is costing me time and money and I desperately do not want to switch to PS.

Posted
1 hour ago, srg said:

But I wonder, how a fix in AP can change something that is already on my drives. Should not that be a problem of Apple to solve?

Apple changed the interfaces that an application must provide in order for thumbnails and previews to show. Once Affinity provides the new interfaces, everything should show up magically.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
22 hours ago, walt.farrell said:

Apple changed the interfaces that an application must provide in order for thumbnails and previews to show. Once Affinity provides the new interfaces, everything should show up magically.

Thank you. That explains. I did not know. Hope they do it soon...

  • Staff
Posted
5 hours ago, dcarvalho84 said:

Hi @MEB why the topic has changed name??

Do you have any news for us? From day to day these 2 things are really slowing down the work...

This was changed in error and has now been rectified we don't have any updates on this at the moment but we should have some more info soon.

Please tag me using @ in your reply so I can be sure to respond ASAP.

Posted

I hope the update comes soon so that we can all safely migrate over to Sequoia.

Affinity 2.6.0 Beta | macOS Sequoia 15.2 | MacBook Pro 14" M1 Pro/16GB (2021) | XPPen Artist Pro 16 (Gen 2)

Posted
13 hours ago, Juhani said:

I hope the update comes soon so that we can all safely migrate over to Sequoia.

Problem is for people like me that migrated to Sequoia and did not use Time machine so I cannot go back to the previous OS> AP should have sent an email warning customers. But they did not. Terrible.

What will happen now, will we need an update from Apple? I really do not understand what will be the solution. 

 

Posted
43 minutes ago, srg said:

I really do not understand what will be the solution. 

Presumably Serif will implement the missing function in the Affinity applications that Apple requires now in Sequoia.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

Posted
2 hours ago, walt.farrell said:

Presumably Serif will implement the missing function in the Affinity applications that Apple requires now in Sequoia.

Therefore Apple will need to include that in a new version of its OS....that may take close to a year!!!!!! Apple could not care less about Affinity users!!! 

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