Alfred Posted September 10, 2017 Share Posted September 10, 2017 22 minutes ago, lefty777 said: I am having an old issue but not been able to resolve it. The white looking creme, i cannot get a true white and when placed over the white it is white but placed half over the colour it goes creme. Almost like it has a transparency, but I have no opacity as such used. Very weird. Have you tried placing a different coloured rectangle behind the other half to confirm that it isn't a transparency issue? Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff MEB Posted September 10, 2017 Staff Share Posted September 10, 2017 Hi lefty777, Welcome to Affinity Forums Can you attach that file with just those two rectangles here so we can check it out? At least to rule a few possible causes out... Thanks. A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
lefty777 Posted September 10, 2017 Share Posted September 10, 2017 Hi Meb, I've actually deleted that file but you can still see it here , a yellow background i cannot get rid of and the white area in the logo is yellow too. Thanks tcp.afdesign Link to comment Share on other sites More sharing options...
lefty777 Posted September 10, 2017 Share Posted September 10, 2017 Hi Alfred, Yes I tried that and it isn't transparency either Carina Link to comment Share on other sites More sharing options...
lefty777 Posted September 10, 2017 Share Posted September 10, 2017 I'm just wondering whether it is me and the lighting in my room. When I stand up the yellowness becomes white, so it could be my monitor from a different angle. Good grief, i am a dill! Link to comment Share on other sites More sharing options...
lefty777 Posted September 10, 2017 Share Posted September 10, 2017 Unfortunately i am wrong, it is still creme not the monitor, I have a totally creme page and even tried putting a word document next to it, you could tell the difference. Hope you have a solution for me Link to comment Share on other sites More sharing options...
rubs Posted September 11, 2017 Share Posted September 11, 2017 On 10/09/2017 at 9:26 AM, lefty777 said: I'm just wondering whether it is me and the lighting in my room. When I stand up the yellowness becomes white, so it could be my monitor from a different angle. This is a characteristic to all LCD and "LED" monitors. Colors may change with the viewing angle due to the polarization used. To get the precise values of a color, better use a screen utility with hex display: Magnifixer, Just ColorPicker, etc. Link to comment Share on other sites More sharing options...
lefty777 Posted September 12, 2017 Share Posted September 12, 2017 Hi Rubs, Okay, that's interesting to know, but why isn't that doing the same when I use Illustrator, i still get my pure whites there? Link to comment Share on other sites More sharing options...
Mark Ingram Posted September 12, 2017 Share Posted September 12, 2017 3 hours ago, lefty777 said: Hi Rubs, Okay, that's interesting to know, but why isn't that doing the same when I use Illustrator, i still get my pure whites there? Hi, I replied in the other thread that you started: Link to comment Share on other sites More sharing options...
lefty777 Posted September 12, 2017 Share Posted September 12, 2017 Hi Mark, i answered you in the other post, thank you. Apologises for setting up another post, my error. Link to comment Share on other sites More sharing options...
lefty777 Posted October 2, 2017 Share Posted October 2, 2017 Hi everyone, me again, I am unfortunately still having the same issue with the white being creme. I thought at first it was the monitor but both monitors are the same. And, as someone mentioned in an earlier post, the navigator shows pure white compared to the canvas being a creme colour. I have attached a file with the creme on it, it'll be interesting to see if it looks white your end. It is so distracting when trying to create anything My monitors are: AOC V27t Benq senseye 3 G2222HDL Settings were to: sRGBIEC61966-2.1 Graphics card: AMD Radeon R9 200 series Windows 10 PC desktop If I stand up and move around and look at my monitor from different positions, yeah the colour lightens but it is still not a true white. I can use the navigator as a comparison too and the canvas is definitely creme. Even if I place an image on to the canvas any white areas become creme. If there are any more files you need to look into this please let me know. As long as you let me know how to acquire them. Thank you, cream.afdesign Link to comment Share on other sites More sharing options...
Staff Sean P Posted October 2, 2017 Staff Share Posted October 2, 2017 Are both monitors showing colour as creme instead of white? Could you post a screenshot showing the Devices tab in Colour Management please. Could you attach a screenshot for each monitor (by changing the dropdown from Monitor 1 to Monitor 2). Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 2, 2017 Share Posted October 2, 2017 Hi @lefty777, the Navigator pane isn't doing colour conversion on the white background (I believe it is on the rest of the document, but I will check this), which is why the Navigator remains white. You need to provide us with your ICC profile of your monitor, so that we can reproduce the conversion. In the other thread, you replied saying it was all working fine again. When did it start appearing cream again? The document is showing as CMYK, is that what you were expecting? Link to comment Share on other sites More sharing options...
lefty777 Posted October 4, 2017 Share Posted October 4, 2017 Hi Sean, yes both monitors are exactly the same, I did check that. I have done a screenshot of the devices tab for you. Just in case, i have also done a screen shot of the other 2 tabs too. As you will note how yellow the background/canvas it. I don't undertsand what you mean by drop down monitor 1 and 2, however I simply drag Affinity onto the other monitor. I have attached 2 screenshots anyway. Hi Mark, I am no sure how to provide you with those ICC profile settings? Can you tell me how to do that please? Yes, i know, i thought it was working fine, after standing up it looked whiter, but it really isn't. Whether in CMYK or RGB it is the same. Link to comment Share on other sites More sharing options...
Staff Sean P Posted October 4, 2017 Staff Share Posted October 4, 2017 Hi lefty777, It most definitely looks like your monitor profile is at fault. From your first screenshot (the one with the Devices Tab) could you do the following: Click 'Add' Scroll down to sRGB IEC61966-2.1, select it and click OK When it appears in the list select it and then click 'Set as Default Profile' If your second monitor also displays the issue (which I assume it will as they are the same) do the following At the top of the dialog click the dropdown next to devices (just above the Identify monitors button) and select Display 2: name of monitor Click 'Use my settings for this device' if it is not already checked Click 'Add' Scroll down to sRGB IEC61966-2.1, select it and click OK When it appears in the list select it and then click 'Set as Default Profile' Now close the Colour Management dialog and restart Affinity. Your display should now be in white. milo_plex and lefty777 2 Link to comment Share on other sites More sharing options...
lefty777 Posted October 4, 2017 Share Posted October 4, 2017 Hi Sean P, Oh you're brilliant!!!!!! Thank you Sean it worked! Strange because i actually followed another post where i had to click on that same file ''sRGB IEC61966-2.1'', but I obviously did not do the same steps. I will make sure i copy and paste this info in case it ever happens again. So glad that is sorted [and for your patience] Much appreciated, Lefty777 Sean P 1 Link to comment Share on other sites More sharing options...
Mark Ingram Posted October 4, 2017 Share Posted October 4, 2017 12 hours ago, lefty777 said: Hi Sean P, Oh you're brilliant!!!!!! Thank you Sean it worked! Strange because i actually followed another post where i had to click on that same file ''sRGB IEC61966-2.1'', but I obviously did not do the same steps. I will make sure i copy and paste this info in case it ever happens again. So glad that is sorted [and for your patience] Much appreciated, Lefty777 Hi, could you attach the original ICC profile V27t.icm that you were using, so that we can try it here (we might be able to blacklist it in the future). You can normally find the ICC profiles in: C:\Windows\System32\spool\drivers\color Link to comment Share on other sites More sharing options...
milo_plex Posted November 16, 2017 Share Posted November 16, 2017 On 04.10.2017 at 10:08 AM, Sean P said: Hi lefty777, It most definitely looks like your monitor profile is at fault. From your first screenshot (the one with the Devices Tab) could you do the following: Click 'Add' Scroll down to sRGB IEC61966-2.1, select it and click OK When it appears in the list select it and then click 'Set as Default Profile' Thank you! Link to comment Share on other sites More sharing options...
Recommended Posts