Hunternif Posted August 22, 2024 Posted August 22, 2024 I click on the brush icon on the top toolbar, I change some settings, and then I tap "Save". My app crashes. When I open it again, the preset is saved, with 2 copies. The copies are fine, but the crash is more concerning, as I am afraid to lose my work. I am using an Affinity Photo v2.5.4 on iPad Pro 2020 12.9". I observe the same crash when I do this in Affinity Designer v2.5.4.
Staff Lee D Posted August 23, 2024 Staff Posted August 23, 2024 @Hunternif Welcome to the forums. It's not something I can replicate using my iPad Pro 12.9 in Photo or Designer V2. Which brush are you editing? Can you do a screen recording showing your workflow, just in case?
Hunternif Posted August 31, 2024 Author Posted August 31, 2024 Hi @Lee D, thank you for your quick response. This happens to me with any preset of the Paint Brush tool. Please see the video below. During my normal workflow, this is what typically happens: I do some drawing in my document. I modify my Paint Brush preset, e.g. edit the response curve under Dynamics > Size. I tap "Save as". The app crashes. I open the app and my document again, and I find the modified preset saved correctly, albeit as 2 copies: "Brush copy" and "Brush copy 2". I can now proceed to rename the preset and use it. During recording, I found that this crash occurs about 50% of the time. Closing and reopening the app, and creating a new document seems to "help" to trigger it.
walt.farrell Posted August 31, 2024 Posted August 31, 2024 13 minutes ago, Hunternif said: I couldn't find a way to show my taps on the screen recording, In the Application Settings: Hunternif 1 -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Hunternif Posted August 31, 2024 Author Posted August 31, 2024 @walt.farrell thanks! I re-recorded the video with touches showing, hope it's more clear now. walt.farrell 1
walt.farrell Posted September 2, 2024 Posted September 2, 2024 Thanks for the updated video, @Hunternif. Generally what you're doing works for me, and doesn't crash. However, I did get one crash trying that today. @Lee D: Here's the crash report, from Photo 2.5.5.2636, this morning: Photo iPad-2024-09-02-105042.ips -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Recommended Posts