Never ending "loading document." Tried disabling hardware acellerating. If this is a "missing resource" issue, it is absurd that I lose all data.

[Hangman]

1 minute ago, yeieee said:

Both worked. I noticed the linked one opened with Publisher, but I was also able to open it with Designer.

Likely because I saved it as an .afpackage file so if you have the default app for opening .afpackage files set to Publisher it will automatically open in Publisher if you double-click the file...

The Affinity apps have a shared file format, which means you can open files from all three apps on any platform. For example, .afdesign, afphoto, and afpub files can be opened in all three apps.

15 minutes ago, yeieee said:

So what exactly are you doing? Is there a way for me to replicate your method?

To be honest, nothing other than opening the file, selecting the Linked Files in Resource Manage, changing their status from Embedded to Linked and then resaving the file but if you're unable to open the Designer file in the first place that isn't going to help...

Out of interest, in addition to Google Drive, do you have iCloud syncing on... This could potentially be the cause of the loading issue...

[yeieee]

18 minutes ago, Hangman said:

Out of interest, in addition to Google Drive, do you have iCloud syncing on... This could potentially be the cause of the loading issue...

I do have iCloud syncing photos, iCloud drive (which I don't use much), contacts, calendar, and notes.

[Hangman]

3 minutes ago, yeieee said:

I do have iCloud syncing photos, iCloud drive (which I don't use much), contacts, calendar, and notes.

If you're running macOS Sonoma you could try this...

This would result in the following... if you try that and see if it allows you to open the problematic files without the loading issue...

[yeieee]

It was already turned off for me on Monterey 12.7.6: Apple ID > iCloud > iCloud Drive > Options > Documents. See screenshot below.

In regards to your linked "Known Issue" forum post, here's my details:

• Previous macOS version before upgrading to macOS Sonoma
  • Currently on Monterey 12.7.6
• Affinity V2 app version
  • 2.5.5
• Name of any Antivirus/Malware/Adware apps installed
  • Malwarebytes, NextDNS
• Location of document(s) e.g Desktop, USB Drive, NAS Drive
  • Cycle between Google Drive and internal HD of iMac and Macbook Air
• Name of any cloud sync and backup services installed &/or running on the machine e.g iCloud, Dropbox, Google Drive etc..
  • Google Drive and iCloud Drive
• Is Store in iCloud enabled in System Settings > General > Storage?
  • Since I'm on Monterey, it's a bit different. Under Settings > General, "Allow Handoff between this Mac and your iCloud devices" is currently checked. Separately, under Apple ID > iCloud, "Optimize Mac Stoage" is current checked. It gives this description: The full contents if iCloud Drive will be stored on this Mac if you have enough space. Older documents will be stored only in iCloud when space is needed.

[Hangman]

The loading issue was macOS Sonoma specific so I think that rules that one out if you're running Monterey...

The only other possibility I can think of is your antivirus software... I've been running Macs for the past 30+ years and have never once found any need to run antivirus software, Windows absolutely but not Mac...

You could try pausing or temporarily disabling the Malwarebytes and NextDNS (perhaps one at a time to test) to see whether or not it makes any difference though I'm assuming you've successfully opened these files in the past with one or both running...

[yeieee]

@Hangman I ended up just for kicks putting Malwarebytes on my computer because I needed it for my father's Apple. He clicks all the things and I was just being proactive.

I use NextDNS as an adblocker and parental control, it just happens to be anti malware in some regard as well.
 

On 9/3/2024 at 1:13 PM, Hangman said:

You could try pausing or temporarily disabling the Malwarebytes and NextDNS (perhaps one at a time to test) to see whether or not it makes any difference though I'm assuming you've successfully opened these files in the past with one or both running...

I tried disabling both to no avail

[Hangman]

@yeieee,

15 hours ago, yeieee said:

I tried disabling both to no avail

In which case I'm struggling to think what else might be causing the issue...

Do you have many more files that you're still unable to open?

[yeieee]

Thanks for all your help @Hangman. Although we didn't exactly resolve the issue, I at least determined a way to fix the problem myself through talking with you

We have a nonprofit account via Canva and are able to have 50 seats to our organization. Therefore, installing the software on a PC and opening the problematic files on them works fine. At that time, I am able to modify the resource links and migrate back to my Mac for final edits.

Thanks!

[Hangman]

Hi @yeieee,

I'm glad you at least have a workaround resolution and can now open your files again though I'm still baffled as to the cause of the issue on your Mac...

The only other thing you could perhaps try directly on your Mac if you still have any problem files is to create a New User under Users and Groups, log in using the new user account and see whether the problem files can be opened but if you've already effectively resolved the issue using the method mentioned above then there's no need...