Emily.Purple Posted August 21 Share Posted August 21 (edited) I have been encountering issues while using external fonts with Publisher 2.5.4.2572. I'd been having success using fonts I have installed and licensed through Adobe's Creative Cloud up until very recently, and I'm still able to use the same fonts elsewhere on my machine, but they've stopped working in Publisher since earlier this month. When I load a document my fonts are identified as missing within the preflight panel, even though the fonts in question are installed, loaded, and available both in other applications and as fully rendered options within the text menu. In the past, a simple restart and reload of publisher has been enough to fix this issue when I’ve encountered it. Edited August 21 by Emily.sa Quote Link to comment Share on other sites More sharing options...
Emily.Purple Posted August 22 Author Share Posted August 22 Updated: This has been partially resolved, possibly due to an update on Adobe’s end. Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted August 23 Staff Share Posted August 23 Can you please let us know which fonts are being identified as missing when you open the PDF. Quote Link to comment Share on other sites More sharing options...
Emily.Purple Posted August 23 Author Share Posted August 23 This issue was applicable to fonts installed via the Creative Cloud application, occurred with more than one specific font, and occurred when opening a publisher file, not when opening a PDF. Quote Link to comment Share on other sites More sharing options...
Emily.Purple Posted August 23 Author Share Posted August 23 (edited) Here's some additional information with screenshots of the issue as I'm encountering it today. (Things were working smoothly last night, but after reinstalling Publisher and restarting my iPad, the issue has returned.) In these screenshots, as an example, I've uninstalled all other fonts I've been working with and loaded only the "Lumios Brush" font from Creative Cloud. (Image 1) Please note in the second screenshot that Publisher is able to appropriately render the font in the font selection menu (Image 2, Note 1), but does not then render the font on the page itself (Image 2, Note 2). Thank you for your earlier reply, DWright. I appreciate staff looking in to this matter! Edited August 23 by Emily.Purple Corrected ordering of inline image attachments. Quote Link to comment Share on other sites More sharing options...
Emily.Purple Posted September 3 Author Share Posted September 3 Thank you for your assistance with this issue! Great job team. I’ve noticed markedly improved handling of fonts loaded via Creative Cloud in the latest versions of Publisher. Quote Link to comment Share on other sites More sharing options...
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