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Failing to run past the startup screen!

MattP
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MattP

MattP

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Okay, I think we may have something - we've identified a possible problem and have fixed it, so we'll build and test it then deploy a new beta version later today (all being well, it will be mid-afternoon). Thanks again, everyone - your support and patience is very much appreciated :)

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Guest Arun Sarkar

Guest Arun Sarkar

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DESKTOP : 1 (AFFINITY CAN'T RUN)


1. Windows Version : Win 8.1 64 Bit


2. CPU type : Intel Core i3-2100 CPU @ 3.1Ghz, 4 GB Ram


3. Graphics card make/model : NVIDIA GeForce 6200


4. Do you have any active virus scanner/firewall software? : Avast


 


DESKTOP : 2 (AFFINITY CAN'T RUN)


1. Windows Version : Win 8.1 64 Bit


2. CPU type : Intel Core i3-2100 CPU @ 3.1Ghz, 4 GB Ram


3. Graphics card make/model : NVIDIA GeForce 8600


4. Do you have any active virus scanner/firewall software? : Avast


 


LAPTOP : 3 (AFFINITY  RUN PROPERLY)


1. Windows Version : Win 8.1 64 Bit


2. CPU type : Intel Pentium CPU 2117U @ 1.8Ghz, 2 GB Ram


3. Graphics card make/model : Intel Graphics Card (Did not install the graphics driver and works on Microsoft Basic Display Driver)


4. Do you have any active virus scanner/firewall software? : Avast


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JackM3

JackM3

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Two pc:

 

1. Windows 7 Home 64 bit

2. Interl 2600K

3. Nvidia GTX 660

4. Norton Internet Security

 

1. Windows 7 Pro 64 bit

2. Intel 4790K

3. Nvidia GTX 760

4. Norton Internet Security

 

:(

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fernecat27

fernecat27

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Affinity doesn't get as far as the startup screen, it just doesn't open at all.

 

Windows 7 Home Premium 64bit

 

Intel® Corei3-2120 CPU @ 3.30GHz, 3300 Mhz, 2 Core(s) 4 Logical Processors

 

Intel® HD Graphics

 

Avast Pro Antivirus

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Dry

Dry

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Hi awl,

 

Mine loads fine, and it's such a slick design nice job folks!

However when I open one of my old AI or PDF files (only some of a particular style, others are fine) it hangs and then crashes.

 

I don't have many fonts installed, I don't have AI or PS installed (but I do have PSe installed).

The files that won't open have transparent strokes in them, but apart from that and format are no different to other files that I've opened up in Affinity no problem at all.

 

I can't wait till this program works properly, it really is so nice to use (on files that it opens without problems).

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igor

igor

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I am able to get over the splash screen into application but then it's crashing down in a few seconds anyway.

 

Win 8.1 64-bit (+ last important updates)

i7-4800MQ

32 GB RAM

Intel HD Graphic 4600 / NVIDIA Quadro K2100M  >> Affinity Designer didn't use Quadro

antivirus/firewall disabled

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Stupar

Stupar

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Same problem for me so specs as below

 

Windows 10 64bit

AMD A10 4655M

16GB ram

AMD Radeon HD7620 + 8670 dual graphics

Avast antivirus

 

Approx 8000 plus fonts installed

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wo1fwood

wo1fwood

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Yes I do have about 1700 fonts installed.

 

I also checked the Event Viewer and the Application Designer.exe threw an error, with the source as .NET Runtime

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name=".NET Runtime" />
  <EventID Qualifiers="0">1026</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2016-07-01T12:32:30.142439500Z" />
  <EventRecordID>12566</EventRecordID>
  <Channel>Application</Channel>
  <Computer>Sigil</Computer>
  <Security />
  </System>
- <EventData>
  <Data>Application: Designer.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.ComponentModel.Win32Exception at MS.Win32.UnsafeNativeMethods.GetDC(System.Runtime.InteropServices.HandleRef) at System.Windows.Interop.HwndTarget..ctor(IntPtr) at System.Windows.Interop.HwndSource.Initialize(System.Windows.Interop.HwndSourceParameters) at System.Windows.Window.CreateSourceWindow(Boolean) at System.Windows.Window.ShowHelper(System.Object) at Serif.Affinity.Services.WindowService+<>c__DisplayClass8_0.<ShowMainWindow>b__0(System.Object, System.EventArgs) at System.Windows.Threading.DispatcherTimer.FireTick(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunDispatcher(System.Object) at System.Windows.Application.RunInternal(System.Windows.Window) at Serif.Affinity.Application.RunSingleInstance() at Designer.Application.Main(System.String[])</Data>
  </EventData>
  </Event>
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ubydo

ubydo

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I do have lots of fonts installed.

 

Display Adapters
NVIDIA GeForce GTX 660
OS Version
Microsoft Windows 8.1 Pro
 

 

16 GB Ram

64 Bit

 

Manufacturer
Intel® Core i7-4770 CPU @ 3.40GHz
Clock Speed
3.4Ghz
L2 Cache Size
1024
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chris82

chris82

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Whilst testing a web application I'm working on using Fiddler2 I noticed that Affinity Designer makes a request to:

http://crashes.seriflabs.com/appversion.php?product=designer&os=windows&apptype=beta

 

If for some reason if this request takes a while the application hangs until it completes. You can test it using the following Fiddler 2 filter:

EXACT:http://crashes.seriflabs.com/appversion.php?product=designer&os=windows&apptype=beta

*delay:60000

 

If you use this rule you'll find the application hangs for a minute, change the delay to *delay:10000 and it hangs for 10 seconds.

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PaulPry66

PaulPry66

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OK This feels like an AA meeting - I have 10670 fonts on my computer but I have not installed any new ones for 60 days.

 

Originally Adobe cc 2015 programs had issues with some of the True Type fonts and they were deleted from the system.

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Patrick Connor

Patrick Connor

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Mitch,

 

Throughout the beta the latest download will be in a post pinned to the top of this windows beta forum.

 

The current one is here

 

https://forum.affinity.serif.com/index.php?/topic/21537-affinity-designer-on-windows-1504/?p=100680

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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