g0tlt Posted August 21, 2024 Posted August 21, 2024 All the apps are displaying the same Fault. I have un-installed, re-installed and even reste my pc. Can you advise please. David
bediicco Posted August 21, 2024 Posted August 21, 2024 my suite on iPad is working fine (germany) 👍🏻 🍎
g0tlt Posted August 21, 2024 Author Posted August 21, 2024 This is on the PC, my mac apps, and ipad apps are fine.
walt.farrell Posted August 21, 2024 Posted August 21, 2024 Welcome to the Affinity forums, @g0tlt. You say they "stopped working". Do you truly mean that they were working on this machine, and then stopped working for some reason? If so, did you change anything just before this happened? For example, did you adjust your firewall settings? Or update Windows? Or update the Affinity applications? Did you install using the EXE/MSI installers, or the MSIX installers? This error has been reported by some users when: For the EXE/MSI installers, the folder %appdata%\Affinity is hidden; or For the MSIX installers, the folder %userprofile%\.Affinity is hidden. But I don't see why either of those would have suddenly become hidden if the applications were working previously. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop 1: Windows 11 Pro 24H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 26.0, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.6.1
Staff stokerg Posted September 13, 2024 Staff Posted September 13, 2024 Hi @g0tlt, This FAQ would be the best place to start to try and resolve this. Like @walt.farrellsay's though, i'd not expect it be the hidden folder issue but is worth double checking. The steps to do that are in the FAQ i've linked to
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