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Posted

I’ve cleaned out the live files, I’ve emptied open apps, I’ve restarted the iPad several times.  I am using IOS  17.6.1. Which I updated to yesterday.  And affinity designer for iPad 2.5.4. This just started this morning and has causes a stoppage of my workflow. Please someone help.

 

 

  • Staff
Posted

Hi @Brettha,

Can you upload the afdesign file to our Dropbox here and i'll take a look at whats happening :) 

If you can let me know when the file has been upload that would be great.

Posted

Thank you "Stokerg" for your followup.  This is an ongoing and persistent problem and I appreciate you sorting it out.  It doesn't happen every time but often enough to be incredibly frustrating. Everything seemed fine until I updated to i0s 17.6.1 .  Pease keep me updated.

  • Staff
Posted

Hi @Brettha,

The crash is related to 1 or more of the symbols that make up the file.  If you delete all of the symbols, you can then export the file, which isn't ideal.  I'll get this logged with the Developers.

The good news is, I can export the file from the Desktop version of Affinity, so I'll send you a Private Message with a zip file that contains 2 PNG files. If you need it exported in any other format, please do let me know :) 

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