Reproduceable crash when using certain brushes

[djpetti]

I've figured out a reliable way to produce a crash in Affinity Photo 2. I'm using Kyle's concept brush pack. Whenever I do the following:

• Select a brush from the pack. It affects any brush that I've tried so far.
• Draw with the brush
• Switch to the eraser tool

Affinity Photo will immediately crash. It also happens if I wait a bit before switching, or switch to a different tool first.

Anyone else having this problem?

[Hangman]

Hi @djpetti and welcome to the forums,

I'm not experiencing any issues using Kyle's Concept Brush Pack on Windows or Mac when following your recipe so I think something else must be going on...

Could you let us know which version of Windows you're running and the spec of your system...

[walt.farrell]

Are you getting any crash reports, @djpetti?

 If not, an event listing from the Windows Event Viewer might be helpful: 

 

[djpetti]

Sure. My system has the following specs:

- AMD 3900X CPU

- AMD 7900 XT GPU

- 32 GB RAM

- 2X 500 GB PCIE4 SSDs

- Windows 11 Pro

 

I'm not sure if this is relevant, but in the performance settings, I've disabled OpenCL. This is actually a separate issue: when I have OpenCL enabled, the whole program gets really laggy and unusable. (I suspect it doesn't like my AMD graphics card, which has been an issue with professional software in the past.)

I was able to follow the instructions and find the crash reports. Indeed, it appears to be creating a report for every crash I'm experiencing. I've attached the latest one to this post.

71b35238-b287-4a08-b658-182fae5521b5.dmp

Edited August 6, 2024 by djpetti

[walt.farrell]

Thanks, @djpetti.

The .dmp file may be useful when one of the Serif staff handle this topic, but unfortunately it doesn't suggest anything obvious to me.