manu schwendener Posted June 23, 2016 Share Posted June 23, 2016 Hi Beginner question (searching the forum didn't help): In AP, Filters - Colours - Erase White Paper is super easy - but after exporting as jpeg the background is white again, not transparent. Which step am I missing? Quote manuschwendener.ch Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted June 23, 2016 Share Posted June 23, 2016 Hi Manu, Jpeg doesn't support alpha channel, where information about transparent pixels are stored. To keep the background transparent you need a PNG, TIFF or PSD file. Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
manu schwendener Posted June 23, 2016 Author Share Posted June 23, 2016 Thank you paolo - got it to work in psd but not in png or tiff. Quote manuschwendener.ch Link to comment Share on other sites More sharing options...
paolo.limoncelli Posted June 23, 2016 Share Posted June 23, 2016 Don't worry, we'll sort it out! ;) Are you in Export Persona? In this case make sure the Matte is set to "none". Otherwise, if you're exporting via File > Export, please check if you have Document > Transparent Background active. manu schwendener 1 Quote The white dog, making tools for artists, illustrators and doodlers Link to comment Share on other sites More sharing options...
manu schwendener Posted June 24, 2016 Author Share Posted June 24, 2016 Thank you, paolo> exporting via File > Exportbackground stays transparent in .psd, .png, .gif, .tiff, .svg now - that must be enough :-) Quote manuschwendener.ch Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.