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Posted

I wonder if this is more than just a Windows/Arm issue. A similar issue is happening on my Mac Studio (M2). When I try to open .webp or .jpg images in Photo, I either get a blank window, or I get a few tiles of the overall image. I see the full image if I use OpenGL, but the quality is much worse than normal. Designer seems to open the image fine, but Publisher is also broken. At the moment, Photo is unusable. I have already completely removed Photo and all preference files, then reinstalled. The problem persists.

Posted

Hi @drml,

Could you upload a couple of sample images where you see the issue so we can take a look... It's a little odd that you're seeing the issue on both Windows and Mac so it would be helpful to examine the images themselves...

Affinity Designer 2.6.3 | Affinity Photo 2.6.3 | Affinity Publisher 2.6.3
MacBook Pro M3 Max, 36 GB Unified Memory, macOS Sonoma 14.6.1, Magic Mouse
HP ENVY x360, 8 GB RAM, AMD Ryzen 5 2500U, Windows 10 Home, Logitech Mouse

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