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Posted

Recently, I updated the Affinity suite; however, I noticed that the names of the artboards appear with a strange font, like symbols, instead of the correct name. In the attached image, the artboard in Affinity Designer should be called FRONTAL 3, but instead, it shows a name in Latin or something similar. What can I do to fix this problem? Although it doesn't seem very important, it can be a bit confusing when working. Thank you for your help.

image.png.c42a0031da31fbd8de0b0488cc8c05a3.png

Posted

If you're on Windows, you may have a corrupted Windows Font Cache. Or, you may have installed a bad font with internal name fields that are incorrect.

Or, perhaps you have done something to the Arial font as mentioned in this topic: 

 

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
3 hours ago, walt.farrell said:

you may have installed a bad font with internal name fields that are incorrect

As explained here:

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted

Thank you for your responses. Yesterday, I realized that the problem is with the Symbol font, because when I opened Affinity Designer and created a text box, I started typing and a different typeface appeared. I thought of writing the name of the artboard located in the layers and discovered that it was the same font that appeared above the canvas. I uninstalled and reinstalled Affinity Designer, but the problem persists. I still don't know how to fix it. 🙁

Posted

Please confirm your operating system and version.

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

Posted
1 hour ago, josue_mp said:

I still don't know how to fix it. 🙁

Figure out which font is being used, and (assuming it's one you installed), uninstall it. In any case, tell us which one it is, please.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
On 8/1/2024 at 11:52 AM, Alfred said:

Please confirm your operating system and version.

 

Hi, thank you for the help. I'm using Windows 11 and the version of Affinity Designer is 2.5.3.

Posted
On 8/1/2024 at 11:55 AM, walt.farrell said:

Averigüe qué fuente se está utilizando y (suponiendo que sea una que haya instalado), desinstálela. En cualquier caso, dinos cuál es, por favor.

Hi @walt.farrell. The font that is causing this issue is Symbol font, this is a Windows protected file.

Posted
On 8/6/2024 at 10:41 AM, josue_mp said:

The font that is causing this issue is Symbol font, this is a Windows protected file.

Perhaps it is some other font you have installed that just looks like Symbol?

This problem is usually caused by having a broken font installed, but if Symbol were broken, more users should have the problem.

Another alternative is that your Windows system font cache is corrupted, and needs to be fixed. You can do a web search to find instructions for cleaning the Windows font cache.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
39 minutes ago, walt.farrell said:

Another alternative is that your Windows system font cache is corrupted, and needs to be fixed. You can do a web search to find instructions for cleaning the Windows font cache.

 

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.5.1 (iPad 7th gen)

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