Affinity Designer - Uploaded images are a different colour to original file on my laptop. Help needed please.

[Chell]

I have done all updates and recently noticed that when I upload images from my laptop to Affinity it changes the colour of the original file. I'm not sure why it has started doing this and I'm not sure how to get it back to its original colours. I will attach two photos 1. showing how the file(colour wise) opens on my laptop when downloaded from Etsy and 2. showing what it looks like after uploading it to Designer. If someone could help me that would be great as I have orders to get out and can't do them with the colour difference.

Original image

Once uploaded to Affinity

 

[Hangman]

Hi @Chell and welcome to the forums,

Could you upload the file that you've downloaded from Etsy so we can take a look...

[Chell]

Hi, yes certainly. Thank you

[Hangman]

Hi @Chell,

Thanks for your image... The image itself has no embedded ICC Profile and opens fine for me, i.e., without the colour shift...

Could you upload a screengrab of your Affinity Colour Settings...

[Chell]

It also opens fine for my friend this is why Im so confused.

[Pšenda]

1 hour ago, Chell said:

opens on my laptop

ICC profile for monitor in OS is OK?

[Hangman]

Hi @Chell,

If you could also upload a screenshot of your Colour Management Control Panel so we can see which profile your display uses that would be helpful...

[Chell]

Sorry for the delay.

[Hangman]

Hi @Chell,

Thanks for that…

If you follow the instructions in @Pšenda’s linked post and add the sRGB IEC61966-2.1 ICC profile and then see if that fixes the issue…

[Chell]

Ok, I will give that a go. Thank you

[Hangman]

Let us know how you get on once you’ve had a chance to try that… 

[Chell]

That has worked. Thank you both so much for your help and time. 

[Hangman]

Just now, Chell said:

That has worked. Thank you both so much for your help and time.

That's great to hear, I'm glad all is working again...

[Pšenda]

14 hours ago, Chell said:

That has worked. Thank you both so much for your help and time. 

Just for interest, the mentioned sRGB IEC61966-2.1 profile should be set by default, i.e. it should always be available after installing the OS. The fact that you had to set/repair it means that you have set ICC profiles somehow in the past?

[Hangman]

42 minutes ago, Pšenda said:

Just for interest, the mentioned sRGB IEC61966-2.1 profile should be set by default, i.e. it should always be available after installing the OS. The fact that you had to set/repair it means that you have set ICC profiles somehow in the past?

This wasn't the case for me on a Windows 10 machine, I had to manually add the sRGB Profile... no previous changes had been made to any profiles on the machine in question...

[Pšenda]

2 hours ago, Hangman said:

This wasn't the case for me on a Windows 10 machine

Interesting, I have never interfered with the ICC profiles in the OS (Win8, Win10 and Win11) and I have always had Affinity documents/images displayed correctly. The idea that all Affinity users have to set their monitor's ICC profile in order for documents/images to be displayed correctly seems strange to me - I think this is solved in the OS by using sRGB by default (until the user starts there setting something incorrect).

[Hangman]

32 minutes ago, Pšenda said:

nteresting, I have never interfered with the ICC profiles in the OS (Win8, Win10 and Win11) and I have always had Affinity documents/images displayed correctly. The idea that all Affinity users have to set their monitor's ICC profile in order for documents/images to be displayed correctly seems strange to me - I think this is solved in the OS by using sRGB by default (until the user starts there setting something incorrect).

The Windows 10 laptop I'm using, like the OPs had no Profile automatically set under the Colour Management Control Panel, hence the need to add the sRGB profile manually, no idea why though...

[Pšenda]

30 minutes ago, Hangman said:

had no Profile automatically set under the Colour Management Control Panel

In my opinion, no profile needs to be set there, sRGB is used automatically/by default.
Did you have a color display problem before setting up your profile in Affinity? Or do you always set ICC profiles as part of the OS installation?

[Hangman]

1 hour ago, Pšenda said:

Did you have a color display problem before setting up your profile in Affinity? Or do you always set ICC profiles as part of the OS installation?

No colour display issues like the OP which is why I didn't worry about adding the sRGB Profile as I had assumed the same thing, though I have seen numerous similar reports in the forums over the years where the solution has always been to add the sRGB ICC Profile...

[Pšenda]

23 minutes ago, Hangman said:

though I have seen numerous similar reports in the forums over the years where the solution has always been to add the sRGB ICC Profile...

Yes - there are quite a few cases here too (white is yellow), but in my opinion, the new ICC profile setting only "fixes" some user intervention in the profiles, or their damage - that's why I asked the OP if he somehow interfered with the profiles.