Updates?

[Busenitz]

I am trying to update both Designer and Photo with the MAS this morning.   For some reason, when I click on the updates, I just get the spinner.  I've tried deleting my Updates folder and restarting the App Store.  Any other suggestions?  Always get the same results.  

[Busenitz]

ok  after about a dozen times, it went.  Assuming on MAS' end. :-)

[Leigh]

Thanks for the update. Happy to hear you've sorted it :)

[krgraham]

I've got similar problems but CANNOT update. I'm running 1.4.1 but when I go to App Store is just gives me the option to Open the installed app. It lists the latest version as 1.4.2 but there is NO way to update my installed version.

 

HELP please.

[MEB]

Hi krgraham,

Welcome to Affinity Forums :

Have you tried to log-out and log-in again in the Mac App Store? Sometimes it solves a few glitches like those (you must sign in with the same Apple ID used to buy the app).

If you still have issues updating Affinity Designer/Photo the problem may be related with the App Store app caches.

In that case do the following:

 

1. Drag the Photo or Designer app from the Documents folder to the trash.

 

2. Open the Terminal app. Copy and paste the following command and press Enter:

open $TMPDIR/../C

This will open a Finder window. 

 

3. Drag the com.apple.appstore folder that's inside there to the Trash.

This folder is just a cache. It will be recreated as soon as you run the Mac Store app again.

 

4. Run the Mac Store app and try to install Affinity Photo and Designer. If it still doesn't work, reboot your system.