Restarting the PC removed all learned and ignored spellings.

[Ezbaze]

What Application are you using? 
Designer/Photo

Are you using the latest release version?
v2.5.3

Can you reproduce it?
Not sure

Does it happen for a new document? If not can you upload a document that shows the problem?
Yes

Hardware acceleration
On

OS
Windows 10

What happened for you (and what you expected to happen)

I saved all opened documents, closed all affinity software, and restarted the PC, after reopening the files all the ignored and learned spellings are now being underlined again.

When pressing "Learn Spelling" or "Ignore Spelling" it stays underlined, changing letters removes some of it:

replaced "d" here

 

[walt.farrell]

1 hour ago, Ezbaze said:

I saved all opened documents, closed all affinity software, and restarted the PC, after reopening the files all the ignored and learned spellings are now being underlined again.

That sounds very unexpected:

1. Ignored words are remembered in the Affinity document, so if you Saved the document and reopened that same document, the list of Ignored words should persist, whether you closed the application or not.

2. Learned words (on Windows) are saved in your dictionary.propcol file. So, if you closed the application (and it successfully closed rather than crashing) then the dictionary.propcol file should have been updated. And then the Learned words should also be known. (I assume you're running under the same Windows user account, of course.)

 

[Dan C]

Thanks for your report @Ezbaze & our sincerest apologies for the delayed response here as our team are exceptionally busy due to our current 50% sale & extended trial offer.

As Walt mentions above, depending on the option you select the word will either be saved with the file directly, or in the dictionary.propcol file - so I would be surprised to hear that both of these failed simultaneously, though it is of course not impossible.

I've tested this with a few documents here using both options, restarting both the Affinity app and the PC and I've yet to be able to replicate this issue.

Has this occurred on your device since your initial report? If so, what is your exact workflow in regards to these misspelt words, saving/closing your document and restarting your PC?

Our team are aware of silent crashing that can occur when closing the app, which can result in the latest changes to Affinity setting files being lost (for example if you change your Studio layout and then immediately close the app, those Studio changes may not be recalled when restarting the app). This is something our team are working to resolve ASAP.