TMPhaedrus Posted June 23, 2024 Posted June 23, 2024 I purchased Publisher 2 and just added Designer 2 today, but when I try to switch to Designer when I'm in Publisher, I get a message that it's not installed and a link to buy it; I already bought and installed it. Help?! Quote
walt.farrell Posted June 23, 2024 Posted June 23, 2024 Welcome to the Affinity forums. It would help to know which OS you use, but for now, have you run Designer after installing it? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
TMPhaedrus Posted June 23, 2024 Author Posted June 23, 2024 Oh! Right...sorry! I'm using Windows 11; I have run Designer, yup, and I have had both Designer and Publisher open at the same time, but neither of those worked to link them together. Quote
walt.farrell Posted June 23, 2024 Posted June 23, 2024 Thanks. Next: did you install both of them using the MSIX installer, or both using the EXE/MSI installer? You can't install using different kinds of installers. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
TMPhaedrus Posted June 23, 2024 Author Posted June 23, 2024 I used the MSI/EXE for both...I think. I definitely used it for Designer; I'm re-installing Publisher now using the MSI/EXE to see if that helps.... Quote
TMPhaedrus Posted June 23, 2024 Author Posted June 23, 2024 It worked! Thanks so much for the help!!!! walt.farrell 1 Quote
walt.farrell Posted June 23, 2024 Posted June 23, 2024 You're welcome. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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