Publisher 2.5.2 keeps corrupting my file

[Lisa Nicholas]

I've been trying to layout a book in the latest version of Affinity Publisher -- a simple, black & white project (novel) consisting of lightly-formatted text and a few B&W images embedded. Every time I save and later reopen the file, Publisher announces that the file is "corrupted"; sometimes, for variety's sake, it says instead that the file is "not supported." (Screenshots attached.) 

I'm using Affinity Publisher 2.5.2 on Windows 11, with no antivirus or antimalware software running other than what is included in the Windows OS. The file is saved to a virtual Pcloud drive, although once I tried saving to my Windows document folder but still got an error message when attempting to open the file. Once I was able to reopen the file and continue working; another time, Publisher opened the file but it contained only the master pages I had created.

Other things that might have some bearing: the text was originally laid out in MS Word; I've been cutting and pasting into AP a chapter or two at a time, but have never gotten farther than five chapters (about 45 pages) without the file being deemed "corrupt" when I reopen it. Files have been corrupted with as few at six pages.

I've wasted two days creating & recreating this file and would dearly love to figure out what is going wrong.

 

A Monk of Fife.afpub

[Lisa Nicholas]

Since my original post (above), I tried opening a PDF that I had made from the original MS Word file. The PDF opened with no problem (all 356 pages of it), but as individual pages (not facing pages in spreads). When I went into Document Properties to set facing pages, the program instantly crashed -- not warning, it just was no longer open.

[Susie1001]

1 hour ago, Lisa Nicholas said:

I've been trying to layout a book in the latest version of Affinity Publisher -- a simple, black & white project (novel) consisting of lightly-formatted text and a few B&W images embedded. Every time I save and later reopen the file, Publisher announces that the file is "corrupted"; sometimes, for variety's sake, it says instead that the file is "not supported." (Screenshots attached.) 

I'm using Affinity Publisher 2.5.2 on Windows 11, with no antivirus or antimalware software running other than what is included in the Windows OS. The file is saved to a virtual Pcloud drive, although once I tried saving to my Windows document folder but still got an error message when attempting to open the file. Once I was able to reopen the file and continue working; another time, Publisher opened the file but it contained only the master pages I had created.

Other things that might have some bearing: the text was originally laid out in MS Word; I've been cutting and pasting into AP a chapter or two at a time, but have never gotten farther than five chapters (about 45 pages) without the file being deemed "corrupt" when I reopen it. Files have been corrupted with as few at six pages.

I've wasted two days creating & recreating this file and would dearly love to figure out what is going wrong.

 

A Monk of Fife.afpub 27.06 MB · 1 download

Re your file not opening from your OneDrive. I had a similar problem & was told that Publisher doesn't like doing that, so sometimes when the file gets saved to OneDrive, it can get corrupted. So, do you keep a copy in the OneDrive as well as the online version? As that was my problem, I keep all my files online, as I thought it was safer but I'm disappointed that the Publisher file gets corrupted when saving online. If you go to your OneDrive online, you might find an earlier version of your file, hopefully.

[Lisa Nicholas]

@Susie1001, I saved the file to my Windows Documents folder, which apparently is just an alias for OneDrive. In my latest attempt, I am saving to an external hard drive, just so I can make sure the problem is not caused by syncing to the cloud.

[stokerg]

Hi @Lisa Nicholas,

I can't recover the attached afpub file using the methods i have available to me.  We have had a few reports of saving to Pcloud can cause a corrupted file, so it's possible that's where the corruption started.

On 6/21/2024 at 6:29 PM, Lisa Nicholas said:

Since my original post (above), I tried opening a PDF that I had made from the original MS Word file. The PDF opened with no problem (all 356 pages of it), but as individual pages (not facing pages in spreads). When I went into Document Properties to set facing pages, the program instantly crashed -- not warning, it just was no longer open.

Could you attach the PDF or upload it our Dropbox here as i can't replicate that crash with my own PDF file.